District Manager (Jamba Hawaii - Oahu, Hawaii)

District Manager - Jamba Hawaii

About the Opportunity

Jamba Hawaii is committed to delivering exceptional guest experiences, operational excellence, and strong team development across our growing network of stores throughout Hawaii.

We are seeking a results-driven and experienced District Manager to provide leadership and oversight for multiple Jamba stores across the Hawaiian Islands. This is an exciting opportunity for a motivated leader who thrives in a fast-paced environment and is passionate about team development, guest satisfaction, and business performance.

Position Summary

The District Manager oversees multiple Jamba stores within an assigned region, ensuring each store consistently delivers outstanding operational performance and an exceptional guest experience. This role is responsible for driving sales growth, improving profitability, maintaining operational standards, and ensuring compliance with company policies and applicable regulations.

The District Manager serves as a key leader, coaching and developing General Managers while fostering a culture of accountability, engagement, and continuous improvement.

Essential Duties and Responsibilities

• Lead, coach, train, mentor, and develop General Managers to achieve performance objectives related to sales growth, profitability, labor management, food costs, guest satisfaction, and operational execution.
• Conduct regular announced and unannounced store visits to evaluate operational performance, facility standards, team presentation, product quality, food safety, inventory controls, staffing effectiveness, and overall guest experience.
• Ensure all stores operate in compliance with company standards, operational procedures, and federal, state, and local regulations.
• Analyze sales, profit and loss statements, budgets, and other key performance indicators to identify opportunities and develop action plans that improve operational results.
• Partner with General Managers to increase sales, manage expenses, improve operational execution, and achieve financial objectives.
• Demonstrate flexibility and sound business judgment when addressing staffing challenges, operational priorities, and changing business needs.
• Resolve guest concerns and employee relations matters in a timely and professional manner.
• Investigate escalated issues involving employee relations, cash handling, safety, security, and compliance.
• Lead succession planning efforts by identifying, coaching, and developing high-potential leaders for advancement opportunities.
• Support the professional growth of General Managers and team members through ongoing coaching, training, and development initiatives.
• Promote clear communication and collaboration throughout the district by sharing company initiatives, operational priorities, best practices, and performance expectations.
• Continuously identify opportunities to improve operational efficiency, reduce costs, and support organizational objectives.

Supervisory Responsibilities

• Direct oversight of six (6) or more Jamba stores.
• Responsible for interviewing, selecting, training, evaluating, recognizing, disciplining, and recommending personnel actions in accordance with company policies and applicable laws.
• Review and approve scheduling, attendance, and timekeeping for General Managers and store team members.
• Ensure leadership teams consistently follow company policies, procedures, and performance expectations.

Additional Responsibilities

• Ensure effective execution of new product launches, promotional initiatives, operational programs, and required training activities.
• Support store openings, remodels, relocations, and rebranding initiatives within the assigned territory.
• Participate in the development and management of annual operating budgets.
• Collaborate with cross-functional partners to drive consistency, operational efficiency, and overall business performance.
• Perform other duties and special projects as assigned.

Job Description Disclaimer

This job description is intended to describe the general nature and level of work performed by employees assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities, and qualifications. Duties, responsibilities, and requirements may be modified at any time to meet business needs.

Qualifications

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

Education and Experience

• High school diploma or equivalent required; Bachelor's degree in Business, Hospitality Management, or a related field preferred.
• Minimum of five (5) years of progressive leadership experience in quick-service restaurants, food service, retail, hospitality, or a related multi-unit environment, including experience as a General Manager or equivalent leadership role.
• Three (3) or more years of multi-unit leadership experience in a quick-service, fast-casual, retail, or similar multi-location operation preferred.
• Demonstrated success leading teams, developing managers, and achieving measurable business results.
• Proven ability to manage multiple stores while maintaining high operational standards.
• Strong understanding of operational, financial, and people-management best practices.

Licenses and Certifications

• Valid driver's license, acceptable driving record, and reliable transportation required.
• Current food safety certification required or ability to obtain certification within 30 days of hire.
• Food Handler certification or permit as required by local regulations.
• Compliance with all applicable health and safety requirements.

Travel Requirements

• Frequent travel between assigned Jamba Hawaii stores is required, including regular off-island travel as business needs dictate.
• Regular visits to multiple stores, including announced and unannounced operational reviews.
• Availability to work a flexible schedule, including mornings, evenings, weekends, and holidays, as necessary to support operational requirements.

Physical Requirements

• Ability to travel regularly between store locations.
• Ability to stand and walk for extended periods while conducting store visits.
• Ability to occasionally lift and carry up to 25 pounds.
• Ability to work in varying store environments and conditions.
• Ability to use a computer, tablet, telephone, and other standard office equipment.
• Ability to bend, reach, stoop, and move throughout store environments as needed.

Core Competencies

• Strong leadership and team development skills
• Excellent written and verbal communication abilities
• Financial and operational business acumen
• Strategic thinking and problem-solving capabilities
• Effective decision-making and conflict-resolution skills
• Strong organizational and time-management skills
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, and Outlook)
• Ability to thrive in a fast-paced, multi-unit operating environment
• Commitment to operational excellence and guest satisfaction
• Ability to drive accountability and deliver results through others

Why Join Jamba Hawaii?

This is an outstanding opportunity to join a growing organization where you can make a significant impact on business performance, leadership development, and operational success across Hawaii. We are looking for a hands-on leader who is passionate about developing people, building strong teams, and delivering exceptional results.

Blend Your Leadership. Inspire Your Team. Grow with Jamba Hawaii.

Qualified candidates with multi-unit leadership experience who are interested in advancing their careers while leading Jamba Hawaii stores are encouraged to apply.

Equal Employment Opportunity Statement

Jamba Hawaii is an Equal Opportunity Employer and is committed to creating an inclusive workplace. All employment decisions are made without regard to race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, protected veteran status, genetic information, marital status, or any other characteristic protected by applicable federal, state, or local law. We are committed to providing reasonable accommodations for qualified individuals with disabilities throughout the application and employment process.