District Manager

Position Summary

Responsible for the overall performance of an assigned district, including growth, profitability, customer experience, operational excellence, and leadership development across multiple locations. Serves as the primary business leader for the district and is accountable for translating enterprise strategy into district-level results.

Duties & Responsibilities

Business Results
• Drive district sales growth, profitability, market share, and operating income.
• Analyze KPIs and develop strategic action plans to improve performance.
• Manage labor performance, staffing effectiveness, and expense control.

Customer Experience
• Ensure consistent customer experience standards across all locations.
• Improve retention, reputation, and customer loyalty.

Operational Excellence
• Drive consistent execution of operational, safety, compliance, and brand standards.
• Conduct business reviews and implement best practices across locations.

People Development
• Develop, coach, and hold Store Service Managers accountable.
• Lead succession planning, talent reviews, and leadership development.
• Build pipelines for future Store Managers and District leaders.

Qualifications

Required:
• High school diploma or equivalent.
• Valid Driver's License.
• 5+ years leadership experience.
• Experience leading multiple locations, departments, or large teams.

Preferred:
• Multi-unit automotive, retail, franchise, or service-industry leadership experience.
• Proven success driving growth and talent development.

Knowledge, Skills & Abilities

• Strategic leadership and business planning.
• Financial and operational acumen.
• Multi-unit leadership and talent development.
• Succession planning and change management.
• Influence, accountability, and coaching skills.
• Strong communication and operational excellence focus.