Division Manager

The Division Manager provides strategic leadership and oversight for data management, reporting, systems integration, automation, and AMI-related initiatives. This position leads cross-functional teams and collaborates with program leadership, clients, technical teams, vendors, and business stakeholders to translate operational requirements into effective data, reporting, system, and process solutions. The Division Manager provides strategic direction for these functions in alignment with program and organizational objectives and supports effective decision-making through reliable data, reporting, and integrated systems.

Primary Location:

• Live within a commutable distance to Guaynabo and San Juan, PR.
• Work in an Office Environment with a team.

Travel Requirements:

• This position may require travel to complete work assignments or attend meetings.

Essential Duties and Responsibilities

• Lead and coordinate cross functional teams responsible for data management, reporting, systems integration, automation, and AMI related activities.
• Partner with program leadership, clients, technical teams, vendors, and business stakeholders to identify operational, data, reporting, and system requirements and develop effective solutions.
• Oversee dashboards, databases, centralized data repositories, automated workflows, reporting tools, and supporting systems.
• Develop and monitor key performance indicators (KPIs), analytical models, dashboards, and report frameworks to support operational and management decision making.
• Provide management oversight for AMI-related systems, data, integrations, workflows, testing, implementation, reporting, and operational support.
• Coordinate the integration and exchange of AMI data with applicable systems, databases, reporting platforms, and business applications.
• Work with technical teams and vendors on system requirements, interfaces, testing, implementation, issue resolution, and system enhancements.
• Establish and maintain processes to support data quality, integrity, validation, consistency, and accuracy across data, reporting, and AMI related activities.
• Develop and maintain standard operating procedures (SOPs), business and technical requirements, system documentation, workflows, and operational procedures.
• Identify opportunities for process improvement, automation, systems optimization, and more effective use of AMI and program data.
• Manage assigned staff, resources, workloads, priorities, and workforce planning in alignment with program and organizational objectives.
• Present AMI program information, dashboards, analytical findings, system solutions, risks, and recommendations to leadership and client stakeholders.
• Perform other duties as assigned in support of program and organizational objectives.

Minimum Qualifications

• Bachelor's degree in Information Technology, Computer Science, Engineering, Business Administration, Project Management, Data Analytics, or a related field, or an equivalent combination of education and relevant experience.
• Progressive experience in data management, reporting, information systems, systems integration or implementation, utility programs, or related technical/program management functions.
• Experience leading cross functional teams and managing data, reporting, systems, or program initiatives.
• Experience developing or overseeing dashboards, reporting solutions, data repositories, databases, or automated workflows.
• Strong project management, analytical, organizational, problem-solving, and stakeholder-management skills.
• Ability to communicate complex data, system, and operational information effectively to technical and non technical audiences.

Preferred Qualifications

• Experience supporting Advanced Metering Infrastructure (AMI), electric utility, smart grid, metering, or utility data initiatives.
• Experience with systems integration, data analytics, workflow automation, testing, and system implementation.
• Experience with Power BI, Power Apps, SharePoint, Appian, databases, or comparable enterprise data and reporting platforms.
• Experience working with large or complex operational datasets and integrating data across multiple systems or platforms.
• PMP certification or comparable project/program management training.

Additional Information:

• Office Locations: Often, these offices are either owned by the client we work with or by IEM. All candidates are expected to follow any rules and regulations of the office in which they are required to work for that project.

Benefits and more:

• 10 paid holidays
• Vacation Pay
• Sick Pay
• 401 (K) plan with matching
• Company paid STD and LTD

Equal Employment Opportunity. All IEM employment decisions, including recruiting, hiring, placement, training availability, promotion, compensation, evaluation, disciplinary actions, and termination of employment, if necessary, are made without regard to an individual’s race, color, religion, creed, sex (including sexual orientation, gender identity, and gender expression), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, pregnancy (including childbirth and related medical conditions), marital status, military or veteran status, citizenship or immigration status, or any other characteristic protected under applicable law.

Reasonable Accommodation. IEM is committed to providing reasonable workplace accommodations for individuals with disabilities. If you require assistance or reasonable accommodation during any part of the application or employment process, please email IEMhumanresources@iem.com with specific details about the requested accommodation. All accommodation requests are reviewed case-by-case in compliance with applicable law.