Divisional Support Manager
Your future, as a Divisional Support Manager at mydentist
You’ll be joining our Orthodontic team across the UK
This role is full time and permanent
Supportive and experienced team
Travel to different sites is required
This role is based across UK and includes remote working
Your future, with us
Working at mydentist means you’ll be part of the UK’s leading dental network. Here, you’ll be trusted to do your best work, balancing your career around your life. We’re ambitious, focusing on the big picture and transforming how we deliver dentistry. Supported by a talented and driven team everyone is free to be themselves, where respect is a given and we’re always there for one another.
Your future, your benefits
Competitive Salary
Car allowance
Holidays rising to 27 days per year with service (plus bank holidays)
Annual bonus scheme
Health and wellbeing benefits; including a virtual GP service and Employee Assistance Programme helpline which includes free counselling sessions
Access to fantastic discounts at cinemas, major retail brands, restaurants and coffee chains - simple and easy to access making it possible to save hundreds of pounds a year
Recognition schemes including Support Centre Heroes and service awards
Your future, your role
As a Divisional Support Manager , you’ll be:
To work closely with all divisional stakeholders to drive private Orthodontic revenue growth within the division.
Work closely with the marketing function to identify a variety of customer propositions, enabling delivery of the customer journey with an emphasis on service and choice
Proactively develop the private customer journey, constantly seeking opportunities to improve standards
Build relationships with practice teams, ensuring they understand their role within the private patient journey and future growth plans
Lead by example, inspire Treatment Co-ordinator (TCO's) teams, build their confidence, share best practice to support achievement of private targets
Support the TCO’s to create a calendar of referral events, promotional events, lunch and learns and complimentary assessments in order attract private patients to meet and exceed practice private revenue targets with appropriate cost controls in place
Skills and Experience needed:
Previous experience of operating in a field-based role desirable
Business acumen – able to analyse data and insight to develop ideas and proposals that will drive private revenue
Excellent interpersonal skills to build trusted and effective relationships at all levels
Demonstrate the ability to train, coach and develop people
Excellent organisational skills including prioritising important deadlines whilst managing reactive business needs
Communication skills – ability to write and present business reports and proposals
A proactive approach – advocating and championing change
Drive for self-learning
Enjoy being part of a team that’s passionate about supporting our practices and ultimately heling the nation smile.
Your future starts here
Build a fulfilling career with us, where you'll find the opportunity to develop your skills and shape your work life with the support of a caring and inclusive team who support one another.
Click to apply now!
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