Dock Manager

The Dock Manager manages the operation of the dock site ensuring all work is carried out in an efficient manner, maintains existing customers by ensuring customers are serviced as scheduled, and solicits new business including restaurants, supermarkets, schools, hospitals, etc.

Essential Duties/Responsibilities

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

• Formulates, monitors, and controls routes to minimize route costs and efficiency by utilizing driver routing system.
• Manages daily upkeep and preventative maintenance at dock site & fleet in a cost effective manner.
• Monitors quality of products received from customers striving to eliminate poly and trash problems.
• Responsible for training and development of all drivers; may run route in driver absence.
• Conducts accident investigation and reporting to upper management.
• Maintain current accounts through personal and telephone contact ensuring quality service to each customer while communicating with Customer Service Representative.
• Identify and attract potential new customers; consistently develops new raw materials business.
• Understands raw materials values; evaluates profitability of new and existing customers.
• Submits weekly activity report describing customer contacts, contracts, orders, and competition.
• Responsible for maintenance of dock facility and grounds.
• All other duties as assigned by management.
  

Minimum Qualifications

• High School Diploma or equivalent required, college degree in related area preferred.
• Demonstrated work experience in fleet or transportation field.
• Minimum 1-2 years of experience in Management, preferably in an industrial or plant-type setting.
  

Preferred Qualifications

• Route sales and/or routing system experience preferred.
• Work well with others in a team environment and independently.
• Ability to manage and supervise drivers
• Communicates clearly in verbal and written form.
• Highly organized; superior time management skills.
• Valid Class A CDL with clean driving record.
• Good math and computer skills.