Document Support

About The Role
The documents platform team at Coalition is responsible for providing the tools and expertise for the creation, storage, and analysis of insurance documents. This enables Coalition to turn raw data into actionable intelligence. Support Engineers on this team work closely with software engineers, product managers, and production underwriters in building documents for our customers.

As a support engineer, you will develop and support new templates, as well as maintain existing document templates. You will have the opportunity to write production-ready code or utilize scripts with the guidance of our software engineers to simplify or improve writing templates.

In addition to day-to-day impact, this role provides a flexible growth pathway toward software engineering or project management. Deepen your technical skills while developing project leadership and pursue the track you prefer.

Responsibilities
- Create, develop, and test templates for various documents and endorsements across all our insurance lines.
- Maintain all document templates across different development environments.
- Improve the templating tools and processes in partnership with Software Engineers.
- Interface with product managers and business users to develop and create templates.

Skills and Qualifications
- Strong passion for problem-solving.
- Experience in any scripting language.
- Some coding experience in Python, Go, or similar languages.
- Ability to collaborate with your team and cross-functional teams in a fast-paced environment.
- Excited to learn and grow skills.

Bonus Points
- Experience with documents, templating, and document management.
- Experience with Project management.

Location: Remote - Mexico, Argentina, Nicaragua, Brazil

Skills required for this job:

• Document management
• Go
• Insurance product documentation
• Project management
• Python