Documentation Manager
Summary
Manage CSR documentation and proposals for a healthcare non-profit, coordinating with internal teams to maintain repositories, track partnerships, and compile impact reports.
Key Roles & Responsibilities
1. CSR Proposal & Documentation Management
- Maintain a comprehensive and well-organised repository of all CSR-related documents.
- Manage documentation related to prospective, ongoing and past CSR partnerships.
- Support the preparation and compilation of:
- CSR proposals
- Concept notes
- Project proposals
- Presentations
- Organisation profiles
- Programme documents
- Budgets and supporting documents
- CSR proposals
- Ensure all proposals are professionally formatted and customised according to the requirements and priorities of prospective CSR partners.
- Maintain updated standard templates for CSR proposals and partner documentation.
2. CSR Partner Documentation
Maintain complete documentation for every CSR partnership, including:
- Proposal and concept note
- Corporate communication and correspondence
- Approval letters
- MoUs and agreements
- Project plans
- Budgets
- Reporting requirements
- Financial documents
- Utilisation certificates
- Narrative reports
- Impact reports
- Photographs and communication material
- Renewal and continuation documents
Ensure that all partner-related documents are properly organised and easily accessible whenever required.
3. Coordination for CSR Proposals
- Coordinate with internal teams to collect programme information, beneficiary data, budgets and other inputs required for proposals.
- Work closely with programme teams to understand CanKids' interventions and translate programme requirements into structured CSR documentation.
- Support the CSR and Resource Mobilisation teams in preparing documents for meetings and presentations with corporate partners.
- Ensure timely completion of documents within agreed deadlines.
4. Reporting & Impact Documentation
- Coordinate with Programme, Finance, MEL and Communications teams for timely collection of information required for CSR reports.
- Compile narrative and impact information received from different teams.
- Support the preparation of periodic reports for CSR partners.
- Maintain a reporting calendar and tracker for all active corporate partnerships.
- Ensure that reports and supporting documents are submitted within agreed timelines.
- Maintain documentation showcasing the impact of CSR partnerships on children with cancer and their families.
5. CSR Tracker & MIS Management
- Maintain an updated CSR Partnership Documentation Tracker.
- Track the status of:
- Prospective partners
- Proposals submitted
- Follow-ups
- Approvals
- Agreements
- Funds committed
- Reporting requirements
- Project completion
- Partnership renewal
- Prospective partners
- Prepare regular MIS and documentation updates for senior management.
- Highlight pending documentation and upcoming deadlines for timely action.
6. Knowledge & Document Repository Management
Develop and maintain a central repository of key CanKids documents, including:
- Organisation profile
- Annual reports
- Programme documents
- CSR proposals
- Case studies
- Impact stories
- Beneficiary stories
- Photographs and videos
- Financial and compliance documents
- Research and publications
- Previous partner reports and presentations
Ensure that the latest approved version of every document is maintained and outdated versions are properly archived.
7. Cross-Functional Coordination
The Document Manager will work closely with:
- CSR & Resource Mobilisation Team
- Programme Teams
- Finance Team
- MEL Team
- Communications Team
- Senior Leadership
The role will ensure smooth coordination and timely follow-up for collecting information and completing documentation requirements.
Key Deliverables
The successful candidate will be responsible for ensuring:
- A structured and updated CSR documentation repository.
- Timely preparation of CSR proposals and concept notes.
- Complete documentation for every CSR partner.
- Updated CSR proposal and partnership trackers.
- Timely coordination and compilation of partner reports.
- Proper maintenance of agreements, approvals and compliance documents.
- Accurate MIS and regular updates for management.
- A strong repository of CanKids' programme information, impact stories and partnership documents.