Documentation Manager

Ocean
Export Operations (FCL & LCL)

Purpose
& Scope: To govern the execution of ocean export shipments from carrier
booking through vessel departure and Bill of Lading release.

Procedure
Steps:

1. Request ocean carrier container booking based on preferred
sailing schedule.

2. Issue empty container pickup order and dispatch approved
trucker to port/depot.

3. Obtain certified container weight and submit SOLAS Verified
Gross Mass (VGM) prior to cut-off.

4. Submit Shipping Instructions (SI) to carrier; verify draft
Bill of Lading.

5. Track gate-in and vessel loading; confirm departure and issue
final BL/Sea Waybill to client.

Ocean
Import Operations (FCL & LCL)

Purpose
& Scope: To control ocean import shipments from pre-alert receipt through
customs release, port clearance, and final consignee delivery.

Procedure
Steps:

1. Receive import pre-alert and log arrival ETA in Control Tower
calendar.

2. Check free-time allowance and establish demurrage/detention
countdown calendar.

3. Verify pre-alert document package completeness (Invoice,
Packing List, BL, COO).

4. Hand over documents to licensed customs broker for
pre-arrival clearance preparation.

5. Monitor vessel discharge at Aqaba Port; obtain Delivery Order
(DO) upon ocean freight settlement.

6. Coordinate port clearance, arrange dispatch of approved
trucker, and obtain clean delivery POD.

Land
Export & Cross-Border Road Transport

Purpose
& Scope: To manage outbound overland road freight (FTL/LTL) across
Jordanian borders into Levant and GCC destinations.

·Key
Inputs: Export
Order, Cargo Specs, Commercial Docs, Border Transit Permits

Procedure
Steps:

1. Select pre-vetted trucking contractor from Approved Vendor
Register.

2. Inspect vehicle condition, driver credentials, valid
transport insurance, and GPS tracking availability.

3. Verify border customs documentation, TIR carnets, or bonded
transit guarantees.

4. Supervise cargo loading, weight distribution, tarpaulin/box
integrity, and apply numbered high-security bolt seals.

5. Track truck movement via GPS; monitor border post crossing
milestones and customs inspections.

6. Confirm final destination delivery and secure clean POD.

·Required
Records / Outputs: Truck Dispatch Note, CMR Road Consignment Note, Border Clearance
Docs, Signed POD

Land
Import & Regional Cross-Border Operations

Purpose
& Scope: To govern inbound overland road shipments entering Jordan from
regional borders through final offloading.

·Key
Inputs: Inbound
Pre-Alert, CMR Consignment Note, Customs Transit Manifest

Procedure
Steps:

1. Receive dispatch pre-alert from origin trucker/agent with
driver and vehicle details.

2. Monitor truck arrival at Jordanian border entry post (e.g.,
Omari, Karameh, Jabir).

3. Coordinate customs border clearance, bonded escort, or
internal customs depot transfer.

4. Verify intact status of origin security bolt seals prior to
customs inspection.

5. Track truck transit from border to consignee warehouse in
Jordan.

6. Supervise offloading and secure signed, stamped POD detailing
cargo condition.

·Required
Records / Outputs: Border Transit Entry Permit, Customs Duty Receipt, Clean Signed
POD

·Key
Governance Controls: Immediate escalation of border delays exceeding 6 hours;
mandatory seal integrity check at entry border.

Multimodal
& Regional Cross-Trade Operations

Purpose
& Scope: To control complex shipments utilizing multiple transport modes
or cargo movements between foreign countries without entering Jordan.

Procedure
Steps:

1. Construct comprehensive end-to-end multimodal routing plan
detailing leg-by-leg responsibilities.

2. Issue FIATA Multimodal Transport Bill of Lading (FBL) or
combine individual modal contracts.

3. Coordinate foreign origin and destination agents using
Petra's pre-qualified network.

4. Establish single Control Tower tracking record aggregating
sea, air, and land milestones.

5. Ensure seamless document handovers and customs transit
compliance between modal legs.

6. Reconcile all foreign buy/sell currencies and finalize job
closure upon POD receipt.

Our client, a well-established freight forwarding and logistics company in Amman, is seeking an experienced Documentation Manager to lead its freight forwarding and logistics documentation function.

Key requirements:

• Relevant experience in freight forwarding and logistics documentation
  
• Strong understanding of import and export operations
  
• Ocean freight documentation (FCL/LCL)
  
• Land transportation and cross-border shipments
  
• Multimodal logistics operations