Documentation Specialist
Summary
On-site Documentation Specialist at the Avondale Toyota dealership supporting the Sales & Finance department: preparing and auditing vehicle sales paperwork, calculating taxes and fees, posting deals in the Reynolds DMS, sending contracts to lenders, and reconciling commissions and payroll.
Full-time
Avondale, AZ
- On-the-job training
- Paid time off
- Paid holidays
- 401(k)
- Health insurance w/ gym membership reimbursement
- Dental insurance
- Vision insurance
- Flexible spending account
- Disability insurance
Job Duties:
- Provide a world class experience for your customers, colleagues, and employees
- Adhere at all times to the One Price, One Person ® philosophy
- Execute all duties in a manner consistent with our values: high-character, engaged, team-player
- Relentlessly strive to improve the overall quality of deal documentation and minimize errors
- Prepare and audit all vehicle sales documentation.
- Accurately calculate tax and registration fees
- Ensure no documentation is missing and is defect free.
- Post deals in Dealer Management System (Reynolds)
- Assign and distribute electronic contracts to the appropriate lender
- Package and overnight paper contracts to the appropriate lender
- Immediately process deals that are ready to be funded and record on the Sales Trip Pad
- Reconcile sales commissions and process payroll two times per month
- Log any unmet deal stipulations (Doc Log) and notify the Sales & Finance Manager immediately
- Log any canceled transactions and notify appropriate personnel
- Collect any money due and adhere to strict cash handling guidelines
- Other duties as assigned
- Detail oriented
- A positive attitude, high level of engagement, sense of urgency, process discipline and customer centricity
- Fast learner
- Critical thinker
- Effective time management
- Excellent verbal and written communication skills, as well as interpersonal skills to effectively work with employees, colleagues, vendors, and factory personnel
- Exceptional organization and multi-tasking skills
- Data processing
- Data entry
- Check processing