Dog Daycare Shift Supervisor

*To apply, go to dogdaycare.com, click on the Herndon, VA location and fill out the online application.*

We are a National Company, Tons of Room for Growth, 40-45 hour work week. Check us out www.dogdaycare.com

Dogtopia is seeking hardworking, organized, and self-motivated Managers for busy dog daycares.

Location Herndon, VA

The Shift Manager is responsible for maintaining accountability and safety for a team of up to 20 employees and a group of up to 80 customer dogs! We are a fast-paced business and the candidate should be prepared to spend the entire shift on his/her feet. Multi-tasking and maintaining organization in a busy environment is required.

Primary functions include but are not limited to:
- Upholding and setting the example for our company values
- Successful interviewing and hiring of team members
- Overseeing training and developing of team members, including offering daily feedback as well as writing and delivering performance reviews
- Overseeing the maintenance of store social media presence
- Maintaining and monitoring store supply levels and budgeting
- Providing the highest level of customer service to our clients, including managing any customer complaints through our online customer satisfaction rating system
- Ability to invoice customer purchases accurately, as well as monitor accountability of team in this area
- In-store and out-of-store marketing such as local dog events, special promotions, and customer competitions
- Ensuring that all Dogtopia health and safety policies are followed with regard to the dogs and the team members

Successful candidates should:
- Have a minimum of three years of direct management experience of a team of 5 or more employees. This is an entry level management position but you must have some prior management experience at a minimum a key holder or department manager level
- Have a genuine affinity for dogs; they are the center of our business!
- Be willing and able to learn basics of dog behavior; attending the playrooms will occasionally be required
- Be proficient in Microsoft Office including Excel
- Possess strong verbal communication skills and the ability to train and develop teams
- Possess strong skills in organization, multi-tasking, and maintaining oversight
- Demonstrate proven customer service skills
Benefits
- Health Insurance, PTO, 401k, Free Dog Daycare, Retail Discount, Vacation Pay

*To apply, go to dogdaycare.com, click on the location and fill out the online application.*
Please NO PHONE CALLS OR VISITS! *

All your information will be kept confidential according to EEO guidelines.