Donor Contact Specialist

• Utilizes assigned donor list to contact and recruit volunteer blood donors including face-to-face contact during donation as possible.
• Makes appropriate database entries to record results of recruitment call.
• Ensures that each donor is scheduled at the appropriate fixed site and at the appropriate donation interval.
• Returns calls from donors responding to recruitment calls.
• Maintains and updates database of volunteer blood donors.
• Meets established recruitment goals and standards.
• Assists manager with various recruitment and donor retention programs as assigned.
• Responds to calls for assistance, assists with donor portal issues, and directs other calls for assistance to the appropriate person/department.
• Maintains a clean, safe and organized work environment.

Other duties as required to fulfill SCBB’s mission and vision.