Donor Relations Officer

South Hills Interfaith Movement’s (SHIM) mission is to mobilize community resources and implement sustainable programs that compassionately help neighbors meet basic needs, achieve self-sufficiency, and build community. SHIM provides food, clothing, financial aid, education, family support, and a host of other services to 8,500 people in need in Pittsburgh’s southern suburban neighborhoods. In response to the unique challenges faced by the local refugee and immigrant population, SHIM operates programming designed to support children and families in this demographic.

Why Join SHIM?

At SHIM, our employees make a meaningful difference every day. Whether you're helping families access basic needs, supporting refugees and immigrants, or strengthening our organization behind the scenes, your work directly impacts our community.

We believe our employees deserve flexibility, opportunities to grow professionally, and a comprehensive benefits package that supports both work and life.

What We Offer:

Our team is passionate about making a difference—and we believe taking care of our employees is just as important as serving our community. Eligible employees receive a competitive benefits package that includes:

· Generous PTO with increased accrual based on years of service

· Paid holidays plus floating holidays

· Flexible and hybrid work options for eligible positions

· Generous Medical Stipend

· Employer-paid life and AD&D insurance

· 401(k) retirement plan

· Employee Assistance Program (EAP)

· Voluntary supplemental insurance options

· Professional development opportunities

· A collaborative, mission-driven team dedicated to strengthening our community

Job Summary:

The Donor Relations Officer builds and manages a portfolio of donors with intentionality and strategic focus. This role is responsible for developing clear plans for each donor, moving relationships forward, and confidently soliciting support aligned with SHIM’s priorities. Success in this position requires both relational strength and disciplined portfolio management—balancing meaningful engagement with measurable fundraising outcomes.

The ideal candidate is proactive, comfortable making direct asks, and able to think strategically about donor positioning, timing, and growth. This role works closely with program and development staff to translate SHIM’s impact into compelling opportunities for investment.

Work Location and Schedule:
This position is eligible for a hybrid work schedule following successful completion of the introductory employment period. Hybrid schedules are determined based on organizational needs, job responsibilities, and supervisor approval.