Door Designer (Orange County)
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Summary
A commission-based field sales role: the Garage Door Designer meets customers, measures installation sites, prepares accurate quotes, and closes sales of garage doors and openers for Precision Door Service. It emphasizes sales techniques, estimating, and customer service rather than software skills.
The Garage Door Designer is responsible for providing customers with quotes and specifications for the installation of new garage doors, openers, and/or related components. Interacts with customers on a daily basis providing them with information and recommendations about available equipment, services, and options. He or she will provide knowledge of costs and benefits that support profitable business decisions and is responsible for closing sales according to company pricing standards. The Estimator will have excellent numerical skills and an analytical mindset. They must also be thorough and apt in managing relationships with key people.
Essential Functions, Duties and Responsibilities
- Shows, promotes and sells products or services using sales strategies and tactics, product demonstrations, and sales techniques.
- Serves as the primary point of contact for customers during the sales process regarding questions related to residential garage doors, openers, and equipment.
- Provide accurate quotes to customers; follow up with customers regarding provided quotes to help ensure sales goals are met; close sales by obtaining customer commitment.
- Ensures appropriate equipment orders are placed once the sale is closed.
- Measures the installation area and accurately records all materials and labor required to complete the installation.
- Provides proper paperwork (quotes, specification sheets, etc.) and ensures orders are completed in a timely manner.
- Follows up with customers as necessary to ensure work is completed to the customer’s satisfaction; resolves any issues or problems.
- Interacts with customer’s insurance representatives, where appropriate, to obtain information and provide required documentation.
- Promotes the company and develops new lines of business with contractors, condominium and homeowner associations, and realtors; uses memberships with local building associations to bring in new business.
- Stays informed of new products on the market and understands the features and benefits of the product the company carries as compared to the competition.
- Assists the door installer if problems or concerns arise at the time of the installation.
Requirements
- Knowledge of materials, methods, and tools involved in the installation of garage doors, openers, and related components.
- Knowledge of principles and methods for showing, promoting, and selling products or services including marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
- Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Ability to take accurate measurements and estimate needed materials.
- Ability to provide excellent customer service by assessing customer needs, meeting quality standards for services, and evaluating customer satisfaction.
- Ability to identify mechanical problems and review related information to develop and evaluate options and implement solutions.
- Ability to identify specific brands of doors, openers, keyless entry systems, and related components.
- Ability to close sales deals
- Ability to establish and maintain effective and cooperative working relationships with those contacted in the course of the work.
- Ability to follow complex instructions and communicate effectively orally and in writing.
- Ability to organize work for timely completion
Minimum Qualifications
- High school diploma or GED; supplemented by garage door experience, preferably in sales, installations, and repairs.
- Proven sales experience closing deals directly with customers, preferably in the garage door industry.
- Must possess a current valid driver’s license.
Physical and Sensory Requirements
- Depending on functional area of assignment, tasks involve the ability to exert light, physical effort usually involving some lifting, carrying, pushing and/or pulling of objects and materials of light weight (up to 20 pounds.) Jobs may involve some climbing, balancing, stooping, kneeling, crouching, crawling, walking, or standing. Tasks may involve extended periods of time sitting (driving to and from customer homes and the office.)
- Tasks require sound, visual, and depth perception. Tasks require oral communication ability.
Environmental Requirements
Tasks are regularly performed inside and/or outside with potential for exposure to adverse conditions, such as dirt, dust, pollen, odors, fumes and/or poor ventilation, wetness, humidity, rain, temperature, and noise extremes, machinery and/or moving vehicles, vibrations, electric currents, animals/wildlife, toxic/poisonous agents, gases or chemicals, oils and other cutting fluids, violence and/or disease, or pathogenic substances.
This is a commission-based role with an average earning potential of $80,000–$110,000 per year. Actual earnings are based on individual performance and a variable commission rate of 10%-20% on net sales. Paid training is provided during the first 10 weeks to ensure your success at a pay range of $22.00 to $25.00. Training pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills & experience, among other factors. At Precision, we invest in our team with comprehensive benefits, including medical, vision, and dental coverage, plus a 401(k) for eligible positions.
**** Our company's pay period is Sunday through Saturday, with WEEKLY payroll! That means payday is EVERY Friday! ****
