Door Host/Valet - Full Time - Wilshire House
Are you ready to step into the world of opulence and redefine legendary service?
Action Property Management is seeking an exceptional individual to join our elite team as a Full-Time Door Host/Valet at our prestigious luxury high-rise, Wilshire House, located in Los Angeles.
Compensation: $20.00 - $22.00
Schedule: Wednesday 3:30 pm to 12:00 am, Thursday & Friday 2:30 pm - 11:00 pm, Saturday& Sunday 3:30 pm to 12:00 am
Why You’ll Love Working at Action
- Birthday Holiday: Enjoy a special day off to celebrate your birthday.
- One-on-One Mentoring: Receive personalized guidance and support for your professional growth.
- 10 Days’ Vacation: Take time to relax and recharge with generous vacation days.
- Team Member Incentive Program: Earn rewards for your hard work and dedication.
- Comprehensive Health Benefits Plan: Our comprehensive benefits package includes medical, dental, vision, 401(k) with company match, and life and disability support for qualifying team members.
- Pet Insurance: Care for your furry friends with our pet insurance options.
- Year-End Bonus: Celebrate your contributions with an annual bonus.
- Employee Discounts: Enjoy discounts on retail, travel, and entertainment through LifeMart.
What You’ll Do (Job Duties)
- Deliver exceptional 5-star customer service and ensure 100% resident satisfaction.
- Oversee and supervise the operations of the front driveway
- Direct all incoming traffic and coordinate with the valet to manage vehicle status.
- Escort residents and guests into the building in line with hospitality guidelines, assist with loading and unloading luggage, groceries, and other items from vehicles, and maintain the appearance of the front door, front driveway, and lobby.
- Perform valet duties such as retrieving, parking, and relocating vehicles.
- Monitor lobby activity, maintain access control, provide concierge services, answer and direct incoming phone calls, and manage the receipt and distribution of resident parcels.
- Addressing resident and guest concerns and questions
Requirements:
- Must be over 18 years of age and successfully pass a pre-employment background check and drug screening
- At least 6 months of customer service experience. Hospitality, luxury retail, or fine dining experience is preferred
- Must be willing to Valet as all these positions will be cross-trained in everything.
- Must have a valid California Driver's License
- Hospitality Management college students or recent graduates are highly desired
- Polished and professional appearance and demeanor
- Upbeat and positive team player attitude
- Strong judgment and solutions-oriented
- Proactive customer service approach
Who We Are
With a legacy spanning four decades, Action Property Management has become the premier choice for homeowner’s association management. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity and professionalism, coupled with our core values of excellence, innovation, and care for people, continues to define us. Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live.
Join us in our mission to redefine the HOA industry and ensure residents LOVE where they live.
Action Property Management is an Equal Opportunity Employer and supports a Drug-Free Workplace. Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
As published by lever · 38 questions · 19 written answers
Basics
Resume/CV, Full name, Pronouns, Email, Phone, Current location, Current company, LinkedIn URL, Twitter URL, GitHub URL, Portfolio URL, Other website
Short answers (1)
- If referred, provide the employee name who referred you.
Pick from a list (18)
- Are you currently residing in the United States? optional
- If hired, can you provide proof of your legal right to work and remain in the United States? optional
- If hired, can you furnish proof that you are over 18 years of age? optional
- What is your salary range expectation? optional
- Have you ever been employed by Action or applied for employment with Action Property Management? optional
- Were you referred to our company by a current Action team member? optional
- Please select the highest level of education you have completed. optional
- Do you have a college degree? If yes, which university or college did you attend? optional
- Have you ever served in the military? optional
- If yes, please specify the branch of service: optional
- Do you possess a valid state driver's license, insurance, and a personal vehicle for conducting community patrols? optional
- Do you currenty hold an HOA management certification (e.g. CMCA, AMS, PCAM, or equivalent)? optional
- Do you have HOA onsite management experience? optional
- Are you able to relocate (if applicable) and begin employment within 30-60 days of accepting an offer? optional
- Are you currently employed by Action Property Management? optional
- Have you submitted an internal Transfer Request Form to HR? optional
- Are you currently participating in or have you successfully completed Action's High Potentials Program? optional
- Please confirm the schedule listed on AD works for you.
Written answers (19)
- Enter your current address including: Street, City, Zip Code, State
- Why would you like to work for Action Property Management?
- Please provide your dates of employment for your current/most recent employment.
- Please share your reasons for considering leaving your current/last employer. Your response will help us better understand your career aspirations and how we can support you in achieving them.
- If previously employed by Action, please provide your dates of employment (MM/YYYY – MM/YYYY), job title(s), and location.
- Do you have any relatives employed by Action Property Management? If yes, give their name.
- If referred, please provide your referral's Action email address. optional
- Please list your professional certifications and licenses.
- Do you speak any languages other than English? If yes, please list the languages and your level of proficiency (e.g., basic, conversational, fluent, native). If not applicable, please write “N/A.”
- Please specify your military dates of service: optional
- Please specify your military rank during service: optional
- Please specify your military rank at discharge: optional
- Please provide your current job title
- Please indicate your current department/location
- What is your supervisor's name and title?
- Please provide your dates of employment
- Why are you interested in this opportunity?
- Please specify your salary expectation.
- Please list any achievements, education, training, or relevant certifications/licenses you have obtained since joining Action.