DORMITORY & FACILITIES SUPERVISOR

Roles & Responsibilities

Job Description:

Supervise the day-to-day operations of the worker dormitory
Manage room allocation, check-in/check-out and dormitory records.
Maintain accurate occupancy records and resident information
Conduct routine inspections of rooms, common areas and facilities to ensure cleanliness and compliance with dormitory rules
Enforce dormitory regulations, house rules and company policies
Handle residents' enquiries, complaints and welfare matters, escalating major issues when required
Monitor housekeeping, security, waste management and maintenance activities
Coordinate repair and maintenance requests and follow up on rectification works
Ensure dormitory facilities, equipment and common areas are properly maintained
Assist in incident investigations and preparation of incident reports
Ensure compliance with MOM, FEDA, SCDF and other applicable regulatory requirements
Coordinate repair, maintenance, cleaning, pest control and other contractors.
Perform after-office-hour duties and emergency response when required
Any ad-hoc duties as assigned.

Requirements:

NITEC, Diploma or equivalent qualification
Minimum 2 years of experience in dormitory operations, facilities management, worker accommodation or related field
Familiar with MOM and FEDA requirements for worker accommodation
Good communication and interpersonal skills
Able to work independently and manage a multi-national resident population
Basic computer literacy and proficiency in Microsoft Office applications
Able to work independently and respond to emergency situations outside normal working hours when required

See also