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Omni Hotels & Resorts

DRA/Busser - David's Club | Full-Time

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Job Purpose: The primary responsibility of this position is to serve and clear food and beverage items from the guests following the procedures taught during training. Adept at all service functions while interacting with guest and maintaining a clean, safe and professional environment. Assist servers with items included but not limited to the following: resetting tables, water and bread service and cleaning and polishing of glassware and silverware.

Essential Job Functions:

Must have knowledge of all menu items
Greet guests in a warm and friendly manner
Provide bread and water service to our guests
Assist the server with pre bussing of plates
Clean and resetting of dirty tables according to standards
Cleaning and polishing of water glasses and silverware
Assisting servers in any capacity to ensure guest satisfaction
Ensure dining room is set up prior to opening of restaurant
Set tables with clean pressed linen, china, silverware and glassware
Ensure dining room furniture and floors are kept clean and arranged

Qualifications:

Commitment to quality service, and food and beverage knowledge
Must have strong communication skills
Maintains a clean and professional image at all times
Ability to work calmly and effectively under pressure
Must be comfortable talking and interacting with guests
Must show a sense of urgency when it comes to the needs of the guests
Must have problem solving abilities, be self-motivated and organized
Must be able to work under moderate supervision
Maintains a safe, clean, organized, and stocked work area

Must be able to work flexible shifts and schedules, including weekends and holidays
Must be at least 18 years of age
Must have an unexpired tips certification
Always speaks to guests with enthusiasm
Ability to understand and follow written and verbal instructions
Experience in a hospitality industry in similar position
Must have knowledge of the floor plan and table numbers as outlined in training

Physical Requirements:

This position will spend 95% of the time standing and 5% of the time sitting
The individual must be able to transport up to 50 pounds on occasion and up to 35 pounds regularly
Ability to bend and reach above head holding up to 10 pounds frequently

Working Environment:

Occasional environmental exposures to cold, heat and water
Must show ability to work in a fast-paced environment
Ability to work in a team-oriented environment
Possesses stamina and energy to remain active and move quickly for up to 10-hour shifts
Ability to hear, understand and respond to guest and staff requests in a loud environment

Tools & Equipment:

Must demonstrate ability to carry trays
Operating of cappuccino and beverage machines

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