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Steak 'n Shake

Drive thru/ Cashier

Posted Updated
Discussion

General Purpose:
The drive thru operator is expected to sell to and service drive-thru guests and collect for each meal prior to serving it.

Essential (primary) Functions:
The primary responsibility of the drive-thru operator is to sell and service each drive-thru guest within 3 minutes or less by administering the 7 steps to Drive-thru while maintaining guest sensitivity, cleanliness, restocking, sanitation, uniform, safety, security, cash and company policy requirements.

Secondary Functions:
Any and all other tasks assigned

Essential Physical Requirements:

  • Good vision, general and close

  • Good hearing

  • Manual Dexterity

  • Standing, bending, stretching and walking throughout shift

  • Push and pull heavy objects

  • Lift and carry 30 pounds

  • Maintain good personal hygiene/uniform

Essential social & Mental Requirements:

  • Able to use computer register

  • Basic reading, writing and math skills

  • Retain verbal requests

  • Good verbal skills

  • Able to work shift work

  • Retain menu item information

  • Able to market the menu

  • Able to handle guest complaints

  • Works well with others

  • Able to count change

  • Maintain composure while under stress

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See also

Retail jobs by country — openings, pay and top skills →

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