Driver Admin

Support Drivers. Ensure Compliance. Help Keep Operations Running Smoothly.

zTrip, one of North America's leading transportation providers, is seeking a detail-oriented, organized, and customer-focused Driver Admin professional to support our driver network and daily operations. In this role, you will serve as a key resource for drivers by assisting with onboarding, documentation, compliance requirements, operational support, and ongoing administrative needs.

If you thrive in a fast-paced environment, enjoy helping others succeed, and take pride in maintaining accurate records and efficient processes, this is an excellent opportunity to join a company that is redefining transportation and mobility.

What You'll Do as a Driver Admin:

Driver Support & Administration

• Serve as a primary point of contact for drivers regarding administrative questions and support needs.
• Assist drivers with onboarding paperwork, licensing requirements, and company documentation.
• Maintain accurate driver records and ensure all required information is up to date.
• Process driver applications, agreements, and supporting documents.
• Provide guidance on company policies, procedures, and operational requirements.
• Assist drivers with account setup, system access, and administrative processes.

Compliance & Documentation Management

• Monitor driver files to ensure compliance with company, local, state, and regulatory requirements.
• Track expiration dates for licenses, permits, certifications, and other required documents.
• Coordinate document renewals and follow up with drivers regarding missing or incomplete information.
• Maintain organized and confidential driver records.
• Support audits, inspections, and compliance reviews as needed.

Operational Support

• Collaborate with operations, dispatch, recruiting, and management teams to support driver success.
• Assist with scheduling orientations, training sessions, and driver meetings.
• Respond to driver inquiries in a professional and timely manner.
• Help resolve administrative issues and escalate concerns when appropriate.
• Support daily office operations and special projects as assigned.

Driver Relations & Communication

• Build positive relationships with drivers and create a supportive experience.
• Communicate company updates, policy changes, and operational information.
• Assist in addressing driver concerns and directing them to appropriate resources.
• Promote a professional, respectful, and service-oriented culture.
• Gather driver feedback and share insights with leadership to improve processes and programs.

Reporting & Record Keeping

• Maintain accurate reports, spreadsheets, and tracking systems.
• Enter and update driver information within company databases.
• Monitor onboarding and compliance metrics.
• Generate reports and provide administrative support to management as needed.
• Ensure data accuracy and timely record maintenance.

Qualifications for a Driver Admin:

Preferred Experience

• Experience in administrative support, transportation, logistics, customer service, human resources, or a related field preferred.
• Strong organizational and time-management skills.
• Excellent verbal and written communication abilities.
• High attention to detail and accuracy.
• Ability to handle confidential information professionally.
• Proficiency with Microsoft Office and data entry systems.
• Strong problem-solving and customer service skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Self-motivated and capable of working independently and as part of a team.
• Professional demeanor and positive attitude.

Why Join zTrip?

• Join a trusted and growing transportation company.
• Play a critical role in supporting our driver network and operations.
• Work in a team-oriented and fast-paced environment.
• Enjoy opportunities for professional growth and career advancement.
• Help ensure drivers have the tools and support they need to succeed.
• Be part of a company committed to innovation, operational excellence, and customer service.

Apply Today

If you're organized, detail-oriented, and passionate about supporting drivers and operational success, we'd love to hear from you. Apply today for our Driver Admin position and help keep our driver network strong, compliant, and ready to deliver safe and reliable transportation services.