Driver

Delivery – Driver

Job Summary

The Delivery Driver is responsible for delivering product orders to assigned accounts ensuring excellent, and reliable customer service. This position also involves maintaining a good rapport with customers, overseeing route helpers, and ensuring the efficient operation of delivery processes.

Duties and Responsibilities

• Deliver product orders to customers on time and according to the established route schedule.
• Oversee delivery processes, including truck maintenance, safety checks, and compliance with all safety procedures.
• Build and maintain strong relationships with customers to understand their needs and offer product recommendations.
• Supervise and guide route helpers, assistant drivers, and merchandisers as part of the delivery team.
• Perform truck inventory checks, ensuring all product counts align with the warehouse and order records before departure.
• Utilize product knowledge to upsell and drive additional sales opportunities with customers.
• Inspect point-of-sale (P.O.S.) materials and ensure they meet company standards.
• Complete customer invoices and collect payments, reconciling all transactions with the cashier at the end of the day.
• Perform daily audits on truck equipment to ensure compliance with the Federal Motor Carrier Act.
• Complete all required training, seminars, and certifications assigned.
• Ensure that all deliveries comply with Texas Alcoholic Beverage Commission (T.A.B.C.) regulations, state laws, and the quality standards set by Favorite Brands.
• Provide regular updates to regional leaders on accountability for adhering to operational procedures and managing out-of-code (OOC) products related to freshness and expiration.
• Conduct routine audits to verify that all products are within their expiration dates and meet all standards.
• Accurately complete and submit required reports in a timely manner.
• Perform other duties as assigned by management.