Driver Manager
Job Description
As the South Island Driver Manager, you will be responsible for overseeing the safe and efficient operation of BeFresh New Zealand’s last-mile deliveries across the South Island. You will play a pivotal role in hiring, training, and supervising drivers, as well as managing delivery partner compliance and depot operations.
This role is based in Auckland (with regional depot travel required) and reports directly to the Associate Director Fulfilment.
You will…
- Manage driver and contractor onboarding, training programs, and portal management.
- Ensure all drivers are properly licensed, certified, and compliant with delivery standards and regulations.
- Oversee driver allocations, weekly rostering, and shift reporting.
- Monitor driver operations and supervise AM/PM operations where applicable.
- Manage driver incidents, vehicle maintenance, and safety compliance using existing tools and systems.
- Act as the Customer Care liaison overseer for all driver relations.
- Handle error management, asset/device management, and communications with delivery partners.
- Travel periodically to visit regional depots and subcontractor drivers.
You have…
- Relationship management experience (recommended).
- Strong leadership, management, and team-building skills.
- Excellent communication and interpersonal abilities.
- Knowledge of applicable transportation regulations.
- A valid driver's license with a clean driving record.
You are…
- Able to work independently while collaborating effectively within a broader team.
- Highly organized with strong problem-solving and incident management skills.
- Adaptable and comfortable working in a fast-paced, dynamic logistics environment.
- Passionate about operational safety, efficiency, and continuous improvement.
What you’ll get in return…
- The chance to have a significant impact in a leading global food technology company
- Flexible working arrangements
- Egoless environment, constant learning with room for personal growth
- Free access to Headspace
- HelloFresh Academies - internal learning & development
- A diverse and vibrant international environment, with offices in 18 countries
- Competitive salary & benefits - 70% off HelloFresh
- Access to ClassPass corporate membership - 33 credits per month
Start Date: Immediately available - Can wait a notice period
Duration: Permanent full time role
You must have the right to work full-time in Australia/New Zealand.
Location: Christchurch - hybrid working environment
Salary: Competitive salary & employee benefits
#LI-Hybrid