Driver Qualification Support Coordinator

The Driver Qualification Support Coordinator is responsible for supporting the front-end Driver qualification and onboarding process by coordinating required documentation, drug testing, data entry, and communication with Agents, Drivers, and truck owners. This position serves as a key point of contact throughout the pre-qualification stage, providing timely updates on Driver qualification statuses, gathering lease documentation, entering information into applicable systems, and coordinating with internal teams to support the activation of Drivers and trucks. The role requires strong communication, organization, attention to detail, and the ability to manage multiple moving pieces in a fast-paced Safety environment.

Essential Job Duties

• Establish and foster relationships with Agents, Drivers, and truck owners
• Promptly field phone and email communications from Agents, Drivers, and truck owners
• Provide proactive updates to agents pertaining to Driver qualification statuses
• Coordinate Driver drug testing; schedule the drug screen and send details to Drivers
• Accurately enter data into various systems
• Gather lease documents from truck owners and enter applicable data into 360
• Coordinate with Welcome Box team to activate Drivers and trucks
• Other duties as assigned