DRIVER RECRUITER

PURPOSE

The position, Driver Recruiter, is responsible for managing the candidate experience; ensuring all applications are acted upon and qualified talent complete the hiring process. This position will conduct telephone conversations with driver applicants through both inbound and outbound calls with the purpose of maximizing each opportunity to influence employment with USA Truck. Driver Recruiters complete a full and complete investigation into the candidate’s work and safety background. Complete ample interviews to generate enough quality hires to maintain a seated truck count above 95% for the company. The individual will have complete oversight, autonomy and authority to extend conditional job offers to candidates.

PRINCIPAL ACCOUNTABILITIES

• Achieve 12 First Solo Dispatch Hires per month and produce 65 quality hires per year.

• Collaborate with operations to evaluate business and understand business needs.

• Maintain a seated truck count above 95% for assigned accounts.

• Create, place, and manage job postings to source candidates.

• Interview, gather, and analyze information skillfully to pre-qualify applicants.

• Inform potential applicants about facilities, equipment, operations, benefits, and pay.

• Manages a high volume of incoming and outgoing phone calls.

• Evaluates candidates work history, safety performance, and cultural fit for candidates.

• Extends conditional offers of employment.

• Must maintain current working knowledge of transportation laws, DOT regulations, and company hiring criteria.

• Completes DOT required investigations into the driver’s background and ensure they qualify for a Class A CDL Truck Driver.

• Record applicant data in the Applicant Tracking System.

• Maintain strict levels of confidentiality in handling sensitive information.

Qualifications and Education Requirements

• High School diploma or equivalent.

• One year recruiting experience, customer service, or outside sales experience.

• Proficient with Microsoft Office suite.

• Excellent verbal and written communication.

Preferred Skills

• Transportation, sales, or recruiting experience.

• Familiar with Applicant Tracking Systems (ATS).

• Experience with high volume of phone calls.

• Ability to deliver exceptional service through positive engagement and patience.

• Ability to work in a team environment to continuously improve results.

• Ability to promote a culture of trust and safety.