Driver - Service

Location: Lexus Wolverhampton
Contract: Zero-Hours Contract

Salary: £12.71ph
Department: Aftersales / Service
Reports to: Service Manager / Aftersales Manager

About Steven Eagell

As an established, family-run automotive retailer in the UK, Steven Eagell Group specialises in the sale of new and used vehicles, alongside comprehensive aftersales services. We take pride in offering a wide range of exciting career opportunities across sales, customer service, technical, administrative and management roles from entry-level positions through to senior leadership.

As a family-run business, we value teamwork, integrity and long-term career development, creating an environment where individuals can grow and thrive. Whether you have a passion for sales and delivering exceptional customer experiences, strong organisational and financial skills, or technical expertise in automotive diagnostics and repair, there is a place for you within our team.

About the Role

Lexus Wolverhampton is looking for a reliable, professional and customer-focused Service Driver to support our Aftersales team. This role is ideal for someone who takes pride in delivering excellent customer service, has a passion for driving and understands the importance of maintaining the high standards associated with the Lexus brand.

Working on a zero-hours contract, you will provide flexible support to the dealership, helping to ensure our customers receive a smooth, convenient and premium service experience.

Key Responsibilities

• Collect and deliver customer vehicles to and from their homes, workplaces or other agreed locations.
• Drive customer vehicles safely, responsibly and in accordance with all road traffic laws.
• Transport customers to and from the dealership where required.
• Carry out vehicle collection and delivery handovers in a professional and courteous manner.
• Complete vehicle condition reports and record mileage before and after journeys, following dealership procedures.
• Ensure vehicles are kept clean, presentable and secure while in your care.
• Support the Service and Aftersales teams with general driving duties and other reasonable tasks as required.
• Maintain accurate records of vehicle movements, customer details and collection and delivery times.
• Represent Lexus Wolverhampton positively at all times, delivering the highest standards of customer care.
• Follow all dealership health and safety policies and vehicle handling procedures.

Skills and Experience

Essential:

• A full, valid UK driving licence.
• A safe driving record and responsible approach to driving.
• Excellent communication and customer service skills.
• A professional, polite and presentable manner.
• Good timekeeping, reliability and attention to detail.
• The ability to work independently and as part of a team.
• Flexibility to work varying hours in line with the dealership's operational requirements.

Desirable:

• Previous experience in a vehicle dealership, service department, vehicle rental or customer-facing driving role.
• Knowledge of vehicle collection and delivery procedures.
• An understanding of the importance of premium customer service.

If you’re ready to begin or further your automotive career with a supportive, customer-focused organisation, we encourage you to apply today and become a part of our team and contribute to a proud customer-focused automotive company.