Driver Supply & Growth Manager (Ride-Hailing / Last-Mile)
We're looking for a Driver Growth & Operations Manager to own one of the most critical growth engines of our business in Mexico.
If you've helped scale marketplaces in Ride-Hailing or Delivery fast-growing tech companies, this is your opportunity to make a real impact.
You'll:
- Own driver acquisition, engagement, and retention strategy.
- Turn data into growth initiatives and operational excellence.
- Lead a high-performing team and work directly with senior leaders in Hong Kong.
- Build innovative supply solutions that keep our marketplace healthy and growing.
- Design operational models for enterprise customers.
- Launch projects that challenge the status quo.
We're looking for someone who:
- Has proven experience solving complex business problems.
- Thrives in fast-paced startup environments.
- Thinks like an owner and acts with urgency.
- Leads through influence, execution, and data.
- Wants to build, experiment, fail fast, and scale what works.
Ideal background:
- 5+ years in Operations, Marketplace, Mobility, Ride-Hailing, Delivery, or Logistics Tech.
- Strong leadership experience.
- Analytical mindset with advanced Excel skills.
- Fluent English (daily collaboration with global teams).
As published by lever
Resume/CV, Full name, Email, Phone, Current location, Current company, LinkedIn URL, Twitter URL, GitHub URL, Portfolio URL, Other website
- This role follows a fully onsite work model. Are you comfortable working from our office located on Parque Lira Avenue, in Constituyentes? choose one · optional
- At Lalamove, we really care about four values: passion, execution, resilience, and humility. Which one feels most like you, and which one do you think you're still working on? written answer · optional
- Current gross salary + benefits written answer · optional
- Expected gross salary + benefits written answer · optional
- what are you looking for in terms of professional growth and organizational culture in your next role? written answer · optional
- Would you say you have a B2–C1 level of English and are comfortable holding professional conversations in English? choose one · optional
- Do you have at least 5 years of proven experience in Supply Operations (drivers/couriers)? written answer · optional
- On which ride-hailing, delivery, or marketplace platform(s) have you worked? Describe the business model, the approximate size of the operation (active drivers, cities, or volume), and what your direct responsibility was regarding the growth of the service. written answer · optional
- List three KPIs that you reviewed daily (in your last job) to manage driver operations, and explain how each one influenced your decisions. written answer · optional
- Do you have proven experience in process improvement and Ops scalability? written answer · optional