Driver Support Coordinator
Driver Support Coordinator (Dispatcher)
Location: Salem, OR
Schedule: Monday–Friday, 9:30 AM–6:00 PM
Pay: $21.00–$24.00/hour DOE
Join Honey Bucket, a division of Northwest Cascade, and become part of an employee-owned company known for excellence in portable restrooms, hand-wash stations, fencing, and storage containers. With more than 720 employees across seven states, we offer driven individuals the opportunity to earn more than just a paycheck.
A Day in the Life
Our Driver Support Coordinator (Dispatcher) plays an important role in keeping daily operations organized and our drivers supported. This position combines administrative support, driver support, route coordination, customer service, and dispatch assistance in a fast-paced operations environment.
Key responsibilities include:
- Provide day-to-day administrative and operational support for drivers and supervisors
- Assist drivers with route questions, schedule changes, service issues, and other daily needs
- Coordinate and adjust routes to improve efficiency and respond to changing priorities
- Communicate with drivers throughout the day regarding service updates and customer needs
- Respond promptly and professionally to customer and employee questions, concerns, and requests
- Assist with dispatching drivers and coordinating daily service schedules
- Perform accurate data entry and maintain operational records
- Prepare and distribute reports and other administrative documentation
- Help forecast and communicate equipment and service needs
- Support safe operations in accordance with federal, state, and company policies
- Work closely with operations, customer service, and field employees to keep information accurate and up to date