DSD/FACILITY MANAGER

Job Title: Facilities & DSD Manager

SUMMARY:

The Facilities & DSD Manager is responsible for the Management of I. Kitagawa & Co’s (IKC) Dealership Services Department (DSD) and Facilities Maintenance Department. Ensures high quality products and services are delivered in a timely manner by DSD. Ensures all of IKC’s properties are well-maintained, safe for employees and customers, and meet IKC appearance standards.

ESSENTIAL DUTIES:

General Duties:

• Recruits, hires, trains, motivates, counsels, and monitors the performance of all DSD & Facilities department staff.
• Strives for harmony and teamwork within the department and with all other departments.
• Directs and schedules the activities of all DSD & Facilities employees.
• Ensure that employees complete and remain current with all mandatory safety compliance, security, and safeguard training.
• Ensures open positions are posted and the required Human Resources requisition process is completed within three (3) business days of vacancies.
• Directs and monitors all company personnel and completes a performance evaluation of all DSD & Facilities department personnel on an annual scheduled basis.
• Communicates Company policies and processes to DSD & Facilities department employees and ensures that they are understood and followed.
• Ensure payroll-related functions, including but not limited to approving timesheets and leave requests, are completed in a timely manner and within required deadlines.
• Completes administrative duties for the DSD and Facilities Departments. Ensures paperwork and forms are completed in a timely manner.
• Completes and remains current with all mandatory manufacturing, safety compliance, safeguards, and cybersecurity training.
• Maintains a safe work environment.
• Ensure that the work area is kept clean.
• Maintains a professional appearance.

DSD Specific Duties:

• Preps daily vehicle schedules in accordance with existing prioritization and GM/AGM flagged priority units.
• Communicates with Dealership Service Managers on PDI schedule as it relates to HPP application and vehicle transportation
• Ensures the schedule accounts for items such as number of units, department capacity and facility projects.
• Completes DSD billing in a timely manner.
• Oversees vehicle tracking and ensures every vehicle is treated by DSD prior to vehicle delivery to customers
• Follows up with Service Managers on transportation claims in body shops or service departments
• Audits pick lists against transportation claim submissions. Ensures all units inspected, all damages reported properly, and PASHA/YB signatures are obtained. Submits correction within 24 hours of pickup to PASHA/YB
• Schedules transportation of KAC units to KAC. Works with transporters on rates, consistent scheduling, transfer forms, damage claims, etc.
• Schedules transportation of KNI units to/from KNI
• Works with the Dealership management to request assistance from Sales and Service departments as needed. Works with the DSD schedule to provide assistance to the Dealerships, when available.
• Ensures supplies are kept at appropriate levels. Works with suppliers and management to source supplies as well as provide services to the dealerships and PCH.
• Schedules and completes vehicle & equipment maintenance scheduling/inspections. Maintains vehicle maintenance logs.
• Works to grow department and revenue streams
• Completes rate increase proposals in a timely manner according to the department schedule. Works with the Director of Finance to determine the appropriate rate increase.

Facilities Specific Duties:

• Processes Facilities Requests tickets within 1-2 business days. Creates, updates, and adds appropriate documentation to tickets in the Facilities Ticketing system.
• Ensures scheduling is completed on daily and weekly scheduling. Accounting for high priority items such as safety issues.
• Communicates with store leaders, GM/AGMs when their requests are scheduled, if they are rescheduled, and when they are completed.
• Ensures the team has the tools/equipment and supplies they need
• Develops and manages a Tools Inventory Catalog to ensure accurate on-hand quantity, location and date of acquisition
• Schedules and completes vehicle & equipment maintenance scheduling/inspections. Maintains vehicle maintenance logs.

• Ensures KPA Safety issues are addressed in a timely and appropriate manner for All locations.
• Ensures Tree Trimming/Removal Scheduling is completed as required. In the cases where trees are on neighboring properties, works to resolve the issues with the appropriate landowners.
• Utilities monitoring: Collaborate with AP, increased expenses should trigger investigation protocol and subsequent internal/external inspections and repairs if necessary.
• Ensures all Photovoltaic systems are on a monitoring, maintenance & cleaning schedule. Schedules any repairs that need to be made to the system with appropriate vendors.

ADDITIONAL DUTIES:

• Participates with port pickups/inspections if necessary
• Additional duties assigned by the Director of Finance or the President.