DSHS FTAA Senior Epic Application Analyst

DSHS FTAA IT Application Development Senior Specialist

We are seeking experienced Senior Epic Application Analyst to join our team at the Finance, Technology, Analytics, and Accounting Administration (FTAA) and Division of Enterprise Technology (DIT). We have multiple job openings for this role and encourage those with in-depth knowledge and experience with Epic to apply.

In this role you will be responsible for Epic application configuration design, workflow standards, and system governance across one or more functional domains of Epic Electronic Health Records (EHR) implementation. You will also configure and maintain Epic integrations, translating clinical and operational workflows into precise system design decisions, and ensuring that the build accurately reflects the needs of the programs it serves. You will test activities within the assigned functional domain, review and approve the work of less Senior Specialists and facilitate working sessions with clinical and program staff to gather and validate requirements and serves as the primary point of escalation for complex integration issues that require deeper technical judgment.

Some of what you will do:

• Be a primary support contact for each assigned application, coordinating issues, guiding workflow design, building and testing, and serving as the liaison between end users and Epic implementation staff.
• Perform responsibilities across interfaces and legacy data conversions, specialize by content area and tool, and require strong coordination with non-Epic roles while maintaining the same Epic roles
• Represent DSHS as required in inter-agency application governance forums and Epic Technical Services
• Build and configure system master files, templates, record structures, orderables, preference lists, user roles, security classes, and smart tools
• Coordinate with Epic Technical Services and external partners to support perform responsibilities across interfaces and legacy data conversions, specialize by content area and tool, and require strong coordination with non-Epic roles while maintaining the same total full-time Epic roles setup, and activation activities

• Support the integration testing strategy, acceptance criteria, and go-live readiness standard with other program resources as required
• Investigate and resolve application errors in a timely manner, escalating to Epic Technical Services or other partners as needed
• Document root causes and resolutions to build institutional knowledge and prevent recurrence
• Lead and execute cross-application scenarios (e.g., tracking an order to ensure end-to-end operational accuracy)
• Perform routine maintenance activities including certificate renewals

Who should apply?

What we're looking for:

• Current Epic application certification in one or more modules relevant to this job
• Demonstrated experience leading configuration design or build activities across a full Epic implementation lifecycle, from build through activation
• Demonstrated experience providing technical guidance, work review, or mentoring to other analysts in a project or operational setting
• Systematic troubleshooting of application failures, message errors, and data issues in a production healthcare environment
• Experience developing clear and complete application documentation accessible to both technical and non-technical audiences
• Manage multiple concurrent application implementations and support activities within project timelines and shifting program priorities
• Collaborate effectively with application analysts, database administrators, network engineers, vendor technical teams, and program representatives across organizational lines
• Work independently to analyze, design, develop, test, and activate solutions with minimal supervision

Please include the following:

• Current chronological resume
• A cover letter explaining why you are interested in the job, your skills, and experience that makes you the best person for the job
• Three professional references with current contact information

The Department of Social and Health Services’ (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s vision that you bring a fairness, access, and social justice commitment to your work with DSHS. We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.

Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.

Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protect­ed veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.

Relationship and Reporting Structure (Nepotism) Disclosure: If you are selected for hire, you must disclose whether you have a relative, household member, close friend, or romantic partner within your potential supervisory chain of command. DSHS has a Relationships and the Reporting Structure policy that prohibits nepotism and can be reviewed . Applicants whose appointment would result in a prohibited reporting relationship are not eligible for appointment to that position.

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