DSP - Enhanced Support in CBDS

This is a bargaining unit postion.

Monday- Friday, 8:00 am - 3:00 pm

Summary Direct Support Professional staff are members of a team responsible for providing high quality direct care services to adults with developmental and intellectual disabilities who attend Incompass Day Services Programs. Staff are responsible for assisting individuals participating in groups and activities prescribed in the participants Day Habilitation Support Plan (DHSP) or Community Based Day Supports Individual Support Plan (ISP).

The Enhanced Support Direct Support Professional (DSP) provides 1:1 support to individuals in the Day Services Program who require a higher level of care due to complex medical needs, behavioral challenges, or both. This role requires advanced skills, heightened vigilance, and a strong understanding of individualized care strategies to promote safety, dignity, and quality of life for the participants served. DSPs in this role may rotate among individuals requiring enhanced care to promote continuity of service while reducing staff fatigue and ensuring skill cross-training.

Essential Job Functions

• Provide consistent, direct, and individualized support to participants with higher clinical, behavioral, or medical needs.
• Follow detailed protocols and support plans that include individualized behavior plans, medical protocols, and safety strategies.
• Participate in ongoing advanced training (e.g., behavior support, de-escalation, trauma-informed care, medical equipment use).
• Support the implementation of Positive Behavior Supports (PBS), including modeling strategies and serving as a peer coach when trained, to ensure consistency and effectiveness across staff.
• Engage in active supervision and redirection to maintain a safe environment for the individual and others.
• Document all data with high accuracy, noting interventions, behavior tracking, and medical observations per plan.
• Assist with complex ADLs including mobility assistance, feeding protocols, toileting with adaptive supports, and hygiene care.
• Administer or monitor medications and treatments as authorized (MAP certification required).
• Collaborate closely with clinicians, nurses, and behavior specialists to ensure fidelity to plans.
• Participate in pre-shift briefings and debriefings to ensure knowledge of daily needs, risks, and required interventions.
• Serve as an advocate for the participant’s preferences, choices, and rights.
• Support skill-building and inclusion activities based on the participant's ISP and DHSP goals.
• Rotate assignments with other Enhanced Support DSPs when required, maintaining familiarity with multiple individuals needing enhanced care.
• Respond appropriately to crisis situations using proactive strategies and approved safety techniques.

This job description is not all inclusive and does not state or imply that these are the only duties to be performed by direct support staff. Employees are required to follow/perform any job-related instruction or job-related duty as directed by their immediate supervisor or another member of management in the Residential function.