DSP Rest Area Crew Supervisor

Summary/Objective

The DSP Supervisor – Rest Area Crew is responsible for overseeing janitorial and grounds maintenance operations at assigned rest area locations. This role ensures high-quality service delivery for external customers while supervising and supporting individuals served in alignment with organizational mission and regulatory requirements.

Major Work Duties

Essential Job Functions

Operational Oversight

• Supervise daily cleaning and grounds maintenance activities at assigned rest areas

• Ensure all work is completed to quality standards and within established schedules

• Perform and oversee cleaning tasks, including:

o Restroom cleaning, sanitizing, and stocking

o Trash removal

o Sweeping, mopping, dusting, and vacuuming

o Window washing

o Indoor and outdoor debris removal

• Ensure proper use of cleaning chemicals and equipment

Team Leadership & Support

• Supervise, train, and support crew members, including individuals served

• Model appropriate workplace behaviors and reinforce expectations

• Ensure a respectful, inclusive, and productive work environment

• Transport crew members to and from job sites as required

Compliance & Program Responsibilities

• Ensure compliance with all applicable safety standards (OSHA) and organizational policies

• Maintain and implement Individual Service Plans (ISPs) as required

• Follow all incident reporting procedures (MUI/UIR)

• Communicate updates or concerns to appropriate stakeholders (SSA, leadership team)

• Maintain accurate and timely documentation (tracking forms, reports, etc.)

Safety & Quality Assurance

• Monitor work environments to identify hazards and reduce risk

• Maintain a safe, clean, and organized worksite

• Ensure proper handling and storage of cleaning supplies and equipment

Qualifications

• High School Diploma or equivalent required
• Valid driver’s license required
• Ability to supervise and support staff effectively
• Strong communication and organizational skills
• Ability to adapt to changing work environments and routines
• Commitment to safety, teamwork, and quality service

Supervisory Responsibility

• Must train and oversee crew members (per DODD rules and properly supervising and safety techniques, reviewing the training effectiveness)
• Must maintain a Safety Program for crew members, reviewing for continuous improvement
• Must maintain all crew members' ISPs, making sure the most recent ISP for each crew member has at the work-site (per DODD rules)
• Must follow MUI/UIR reporting procedures (per CBDD and DODD rules)
• Must report any changes or behavior issues to the crew member's Service and Support Administrator (SSA), the Weaver Community Employment General Manager, and the Employment Services Manager
• Must complete and submit all required paperwork (tracking forms, etc)

Work Environment

Primarily outdoor and public-facing environments, with exposure to varying weather conditions (hot, cold, and mild).

Physical Demands

· Ability to walk, stand, bend, kneel, and perform manual labor for extended periods

· Ability to perform repetitive cleaning and maintenance tasks

· Ability to lift, push, and pull as required for job duties

Position Type and Expected Hours of Work

· Monday through Friday, 7:00 AM – 4:00 PM (approximate hours)

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.