DTS Tester
Posted Updated
Description
Key
Requirements:
•
Proven experience in Contact Center testing environments.
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Hands-on experience with Cyara for automated and end-to-end testing.
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Experience testing IVR, call flows, routing, reporting, and agent desktop
applications.
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Strong understanding of Contact Center platforms
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Ability to create test cases, execute test scenarios, and manage defect
tracking.
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Experience with UAT, SIT, and regression testing.
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Strong communication and stakeholder management skills.