Dual Branded Comp Services Ambassador l Hyatt Place + Hyatt House l Ho'opili, HI
Summary
Serve complimentary breakfast, attend to guest needs, maintain cleanliness. High school diploma and serving experience required. On feet, lifting, and varied scheduling. Excellent pay, hotel discounts.
What You'll Do:
Impeccable service is the lynchpin of hospitality. As the Comp Services Ambassador, you'll prepare and serve the complimentary breakfast bar, attend to guest needs, and make sure every breakfast experience is nothing short of spectacular. You may also be responsible for preparing and serving during the mid and evening times, supporting the HBar restaurant. Here are a few of the tasks you'll be responsible for daily:
- Set up and maintain the breakfast bar and HBar.
- Keep the breakfast bar and HBar organized, clean and replenish depleted items.
- Prepare various food items as needed, which may include heating, cooking or warming food items.
- Respond to all guest requests for additional food and beverage items, hotel information, directions, and any other assistance.
Where You've Been: We're looking for someone with a High School diploma (or equivalent) and previous serving experience, preferably in an upscale dining environment. The ability to think on your feet and work calmly under pressure is essential. You must be able to contribute to a collaborative and diverse team dynamic and have a passion for customer service.
When You're Here: This probably goes without saying but you'll be on your feet a lot. There will be occasions when you may be carrying/lifting up to 50 pounds, walking, bending/twisting and climbing stairs. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.