Dual Human Resources Coordinator | Hyatt House & Canopy by Hilton the Wharf

As a Human Resources Coordinator, you will support the overall administration and daily operations of the Human Resources department at the hotel. This role involves assisting with associate relations, benefits administration, onboarding, payroll processing, compliance, and HR communications, all while promoting a positive and professional workplace culture.

Key Responsibilities

• Serve as a communication liaison between the hotel and Concord corporate office.
• Provide guidance and support to the HR Director on employment matters involving hotel associates.
• Monitor compliance with company, brand, and government HR policies and procedures.
• Assist with new hire orientation and onboarding to ensure smooth transitions for new associates.
• Support the execution of associate training and development initiatives.
• Serve as a liaison for associate benefits questions and administration.
• Coordinate and maintain documentation related to annual wage and salary reviews.
• Process hotel payroll accurately and in a timely manner.
• Maintain associate records and ensure HR documentation is properly executed.
• Uphold and enforce all company SOPs, policies, and procedures.
• Assist with performance appraisal tracking and follow-up.
• Promote a professional, positive, and helpful work environment across departments.
• Support other members of the Leadership Team and assist with special projects as needed.
• Follow all safety and security procedures to help maintain a safe workplace.

Qualifications

• Prior administrative or HR-related experience preferred.
• Excellent communication and organizational skills.
• Detail-oriented and capable of handling confidential information with professionalism.
• Ability to prioritize and manage multiple tasks in a fast-paced environment.
• Proficient in Microsoft Office and HRIS/payroll systems (UKG experience a plus).
• Positive, enthusiastic, and team-oriented attitude

Benefits

We offer competitive wages and a comprehensive benefits package for full-time associates, including:

• Medical, dental, and vision insurance
• Life insurance and short/long-term disability options
• 401(k) program with company match
• Tuition assistance
• Discounted room rates at Concord-managed hotels
• Training & development opportunities
• Career advancement within our growing portfolio

Why Join Concord?

At Concord Hospitality, we invest deeply in our associates through training and development at all levels, from interns to executives. Our “Associate First” culture nurtures personal and professional growth within the workplace and beyond. We value work-life balance, diversity, and our commitment to delivering outstanding customer service and quality accommodations in every market we serve.

Concord Hospitality is built on five Cornerstones: Quality, Integrity, Community, Profitability, and FUN! Our associates embody these values and proudly cheer our company motto heard across North America:

“We Are Concord!”

We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a “Great Place to Work for All.”

Pay Range: $22.50-$27.00