Duck Creek Policy Developer/Support Engineer

Key Responsibilities :

- Design, build, and configure Duck Creek PAS applications based on business requirements.

- Work extensively with Duck Creek Author, Server, and Express.

- Apply strong knowledge of P&C insurance, including underwriting, rating, insurance rules, forms, and policy processes.

- Perform unit testing and ensure solutions meet defined business requirements.

- Provide L2 production support for Duck Creek Policy applications.

- Analyze, troubleshoot, and resolve production incidents, service requests, and defects within agreed SLAs.

- Collaborate with business and technical teams to identify root causes and implement effective solutions.

- Support application enhancements, configuration changes, and defect resolution.

Required Candidate Profile :

- Strong hands-on experience with Duck Creek PAS across DCT components.

- Strong experience with Duck Creek Author, Server, and Express.

- Good understanding of P&C Insurance, including underwriting, rating, insurance rules, forms, and policy administration.

- Experience in design, configuration, development, and unit testing of Duck Creek applications.

- Proven experience in L2 production support for Duck Creek Policy applications.

- Strong troubleshooting and incident-resolution skills.

- Ability to analyze production issues and resolve incidents, service requests, and defects within SLA timelines.

- Strong communication and problem-solving skills.