Duck Creek Project Manager
Description
Description :
Job Summary :
We are seeking an experienced Duck Creek Project Manager to lead the successful delivery of Duck Creek conversion and support projects. This role requires a strong background in project management, excellent communication skills, and deep expertise in Duck Creek solutions within the Property & Casualty insurance space. You will manage complex implementations and upgrades while ensuring timely delivery, stakeholder satisfaction, and alignment with organizational objectives.
Key Responsibilities :
- Manage end-to-end implementation and upgrade projects for Duck Creek modules including Billing, Policy, and Claims
- Define project scope, goals, deliverables, and success criteria in close collaboration with business and technical stakeholders
- Develop comprehensive project plans including detailed timelines, resource estimates, and budgets
- Lead and coordinate cross-functional teams comprising business analysts, developers, QA testers, and external vendors
- Ensure timely delivery of project milestones while proactively managing risks and resolving issues
- Facilitate effective communication across all stakeholders including business users, IT teams, and executive sponsors
- Monitor project KPIs, track progress against baselines, and prepare regular status reports and executive updates
- Ensure compliance with internal standards, best practices, and external regulatory requirements
- Manage project budgets and resource allocation efficiently
- Document lessons learned and contribute to continuous process improvement
Required Qualifications
- 9+ years of project management experience in enterprise IT or insurance industry
- 5+ years of hands-on experience managing Duck Creek implementation or enhancement projects
- Strong technical and functional understanding of the Duck Creek Suite, including Policy, Billing, Claims, and Author modules
- Proven expertise with Agile methodologies and frameworks
- Demonstrated excellence in leadership, communication, and stakeholder management
- Strong analytical and problem-solving capabilities
- Experience managing projects with multiple teams and external partners
Preferred Qualifications :
- PMP, PRINCE2, or other recognized project management certification
- Experience with Property & Casualty insurance operations and workflows
- Familiarity with Waterfall and hybrid project management approaches
- Knowledge of insurance regulatory requirements and compliance frameworks
- Experience with project management tools and software
Core Competencies :
- Leadership : Ability to motivate and guide diverse teams toward project success
- Communication : Clear, concise communication with both technical and non-technical audiences
- Strategic Thinking : Ability to align projects with business objectives
- Risk Management : Proactive identification and mitigation of project risks
- Stakeholder Management : Building and maintaining strong relationships with key stakeholders
- Attention to Detail : Ensuring accuracy in planning, execution, and reporting
- Adaptability : Flexibility to navigate changing requirements and priorities
What We Offer :
- Collaborative and dynamic work environment
- Professional development and career growth opportunities
- Competitive compensation and benefits package
- Access to industry-leading tools and technologies
Work Environment :
This role may require travel to client sites or collaboration across multiple time zones. Flexibility and availability to support project delivery timelines are essential.