Duckcreek Production Support Engineer (New York)

Job Title: Duckcreek Production Support Engineer Skills: Duckcreek, Application support, Incident management Experience: 6 years Location: New York, NY (Hybrid) Duration: Fulltime/ Contract We at Coforge are hiring a Duckcreek Production Support Engineer with following skillset : Lead L1 and L2 production support activities for Duck Creek applications. Manage incident triage, ticket prioritization, issue resolution, and SLA/KPI tracking. Serve as the point of contact for client engagement and s…