敦南店 - 行政櫃檯 客務服務專員 "每月另計銷售獎金"Client Services Specialist (Dun Nan)

如果你重視專業、誠信、尊重、主動與團隊合作
If you value professionalism, integrity, respect, initiative, and teamwork

擁有滿滿的好奇心，時常實驗各種體適能新知識，希望持續鑽研並精進專業
同時在工作之餘，也能盡情體驗人生，而不是將全部精力放在推銷上
Driven by curiosity, constantly exploring and experimenting with new fitness knowledge, and committed to continuous professional growth—while still valuing a balanced life beyond work, rather than focusing solely on sales.

這裡，正是你加入植健身的機會。
This is your opportunity to join FIT PLANT GYM

我們在找這樣的你
What We Look for in Our Admin. & Front Desk Team

I 樂於學習新事物 I
Eager to learn and grow

I 以團隊行動與整體合作為優先 I
Team-oriented, prioritizing collective success

I 擅長整合事務與跨部門溝通 I
Strong in coordination and communication

I 對工作具備高度耐心與細心 I
Patient, detail-oriented, and reliable

I 熟悉 Office 文書作業 I
Proficient in Microsoft Office tools

I 本身有運動習慣，並對運動保有熱忱 I
Personally active and passionate about fitness

【工作內容 Job Responsibilities】
1. 櫃檯接待與會員服務
I. Front Desk & Member Services

• 會員進出場驗證、刷卡，提供迎賓問候

Verify member access and check-ins while greeting members warmly

• 接待訪客並進行館內基本導覽

Welcome visitors and provide basic gym orientation

• 說明課程內容、收費方式及會員規範

Explain classes, pricing, and membership policies

• 回覆電話、Line@ 與社群訊息

Respond to phone calls, Line@, and social media messages

2. 會員行政作業
II. Member Administrative Operations

• 辦理入會、續會、課程購買及相關行政流程

Process new memberships, renewals, class purchases, and related administrative tasks

• 建檔、更新會員資料，確保資訊保密

Key in, update, and securely manage member records

• 排課、改課、取消課程及整理相關紀錄

Schedule, reschedule, and cancel classes while maintaining accurate records

• 處理會員申訴與問題反映，並回報主管

Handle member complaints and inquiries, reporting issues to supervisors

3. 現場行政管理
III. On-site Administrative Management

• 執行開店與關店作業（電源、設備、物品整理）

Conduct opening and closing procedures (power, equipment, and inventory organization)

• 進行館內日常巡檢（器材、環境、清潔）

Conduct daily facility inspections (equipment, environment, cleanliness)

• 補充耗材（衛生紙、消毒酒精等）

Replenish consumables (toilet paper, sanitizers, etc.)

4. 結帳收銀
IV. Cashiering & Payment Handling

• 處理每日收款：現金、刷卡、轉帳及電子支付

Handle daily payments via cash, credit/debit card, bank transfer, and electronic payments

• 核對課程與會籍合約金額

Verify financial records for classes and membership contracts

5. 其他支援事項
V. Support Tasks

• 協助安排教練試上體驗課、排課及調課

Assist with scheduling trainer trial sessions, classes, and adjustments

• 更新門市公告與課表張貼

Update in-gym announcements and post class schedules

• 支援公司行銷活動及節慶活動相關行政事項

Support marketing campaigns and seasonal events