(Dutch) Customer Success Executive
Type of position
Hybrid, Full-time position
Key languages
Fluent level of Dutch
Advanced English
Sector
Customer Service / Sales
About our Client
This is an incredible opportunity for a relationship focused individual, with a great attitude and passion for service. The ideal candidate loves talking to people, is at ease communicating in English & Dutch.
You will be responsible for turning customers into passionate Brand Ambassadors for this pioneer company in the leisure industry!
The offer
- Engage with customers through phone, email, Skype, and chat
- Cultivate partnerships and utilize upselling and cross-selling techniques
- Provide informed responses to inquiries about products, pricing, and availability
- Perform data entry across various platforms, document specific details and ensure follow-up actions on each case
- Collaborate with internal departments to meet customer needs
- Promote awareness of the service innovations, being a true ambassador for the company
Requirements
- Excellent communication skills, verbal and written in English and Dutch
- Stress-resilience, flexible approach to people
- Ability to multi-task, organize, and prioritize work
- Experience in Customer Service or Sales will be valued!
Benefits
- Monthly performance bonus based on the achievement of position KPIs
- Daily meal allowance provided as remuneration or card
- Comprehensive health insurance coverage
- Free coffee and fruit at the office
- Monthly wellness and aesthetic treatments covered by the company
- Weekly team outings & sports activities
- Flexible hybrid work model
- Tailor-made training program for personal and professional development
The Process
- Submit your application and don't forget to send an updated CV
- Get a call by our Recruitment Specialist
- Start your interview process
- Get selected
- Start your journey!