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Dutch Customer Support (Nederlands) | Lisbon Oriente | Insurance | Mon–Fri | Start 9.11

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Description

Dutch Customer Support in Lisbon – office-based Monday–Friday role in an international insurance project, with weekends off.

✅ Apply in one easy step — click the 'APPLY FOR JOB' button and complete our short application form here: https://prorekruter.com/jobs/dutch-customer-support-lisbon-insurance/net/

✅ Location: Lisbon Oriente
• Start date: 9.11
• Office-based work in Lisbon Oriente
• Work schedule: Monday–Friday, rotational shifts between 07:30 and 20:00 (full-time: 40h/week, 5 days/week, weekends off)
• Fast and fully online recruitment process

✅ Project
As a Dutch Customer Support Advisor, you will support customers with insurance-related services in a structured international environment.
This is a non-sales role focused on policies, requests and service-related questions.

✅ As a Customer Support Advisor you will
• Provide inbound support in Dutch by phone and chat
• Assist with policy updates, cancellations, claims and payments
• Process requests, emails and documents
• Maintain accurate customer information
• Escalate complex cases when required

✅ Competitive salary and remuneration system
• Base salary: €1,238 gross/month x12 or €1,100 gross/month x14 — you choose the payment schedule
• Fixed project bonus: €100 gross/month
• Extra Project Bonus: €167 gross (part of a total of €2,000 gross paid monthly during the first year of contract!)
• Performance bonus: up to €100 gross/month
• Meal allowance: €7.63 net/day, approximately €168/month, via meal card
Average monthly package: approx. €1,505–€1,605 gross/month €168 net/month meal card

✅ What we offer
• Start date: 9.11
• Monday–Friday schedule with weekends off
• Full-time 6-month fixed-term contract with possibility of extension
• Office-based work in Lisbon Oriente
• Full paid training provided
• Private Health Insurance from Day 1
• Fast online recruitment process

✅ Requirements
• Dutch at C2 level
• English at B2 level or higher
• You live in Lisbon or are ready to relocate
• Customer-focused communication skills
• No previous Customer Support experience required

✅ EU citizenship or a valid residence permit with full rights to work in Portugal is required.
Interested in this Dutch Customer Support Lisbon opportunity?
Apply with your CV – your new job is just a click away!
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Related Searches:
Dutch Customer Support Lisbon · Dutch-speaking jobs Portugal · Insurance customer service Lisbon · Monday to Friday jobs Lisbon · Dutch jobs Lisbon · Office jobs Portugal · Nederlandstalige vacatures Lissabon · Werken in Portugal

✅ Ready to apply? One easy step — click the 'APPLY FOR JOB' button and complete our short application form here: https://prorekruter.com/jobs/dutch-customer-support-lisbon-insurance/net/

✅ More Dutch-speaking jobs in Portugal can be found on our job board: https://prorekruter.com
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