Dutch Fluent Tech Support - French Speaker Prefered
Hiring: Dutch Fluent Tech Support - French Speaker Preferred - Visa Sponsorship - McKinley
Location: McKinley Hill, Taguig - Onsite
Work Setup: 100% Onsite - Shifting
About the Role:
We are hiring a Bilingual Service Desk Analyst (Dutch & French Speaker) to join our team in McKinley Hill, Taguig. Be part of a global team providing world-class technical support to international clients!
Job Details:
Role: Dutch Fluent Tech Support - French Speaker
Location: McKinley Hill, Taguig - Onsite
Work Setup: 100% Onsite - Shifting
Whats in it for you:
Competitive salary and benefits package
Working visa sponsorship available
Clear career growth and continuous learning opportunities
Collaborative, supportive, and global work environment
Your Role:
Deliver Level 1 and Level 2 technical support to end-users
Handle and resolve incidents, service requests, and technical issues via phone, email, and chat
Accurately log tickets, troubleshoot, and escalate when needed
Ensure excellent customer satisfaction and meet SLA targets
Collaborate with IT teams to resolve complex technical concerns
Who were looking for:
Dutch Fluency is a MUST - Fluent in Dutch (Speaking, Reading, and Writing) - Required
French language is a big advantage - Fluent in French (Speaking, Reading, and Writing) - Preferred
At least 2 years in Technical Support / Service Desk / IT Help Desk
Strong background in technical troubleshooting
Excellent communication and customer service skills
Willing to work 100% onsite in McKinley Hill, Taguig on a shifting schedule
Stable employment record - not a frequent job hopper
Must NOT be a present or former employee of CGI
PRV/TRV holders preferred, but client can process working visa