Duty Manager

• Operational Oversight: Supervise hotel departments during assigned shifts.

• Guest Relations: Address and resolve guest concerns and service requests.

• Coordination: Liaise with department heads to ensure seamless service.

• Incident Management: Respond to emergencies and document incidents.

• Reporting: Compile shift reports and communicate key updates to management.

• Degree or diploma in Hospitality Management.

• Experience in a similar role.

• Leadership and problem-solving abilities.

• Strong communication and interpersonal skills.

• Ability to multitask and work under pressure.