Dynamics 365 CE & Contact Centre Functional Consultant
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Summary
A 6-12 month contract (£625/day, inside IR35) for a Dynamics 365 CE Functional Consultant to design, configure, and deliver enterprise CRM, customer service, and omnichannel contact centre solutions — covering case management, routing, IVR workflows, and AI-driven automation using Dynamics 365 and Power Platform.
Dynamics 365 CE Functional Consultant Location: Remote Contract: 6-12 Months (Potential Extension) Rate: £625 per day Inside IR35 Overview We are seeking an experienced Dynamics 365 Customer Engagement (CE) Functional Consultant to support the design, configuration, and delivery of enterprise-scale CRM and customer service solutions. The successful candidate will bring a combination of strong Dynamics 365 functional consulting expertise and a solid understanding of customer service operations, …