Dynamics 365 CE Lead Functional Consultant with Copilot
Posted Updated
EPAM is expanding its Microsoft Business Applications practice and is looking for professionals with expertise in Dynamics 365 Customer Engagement (CE), Microsoft Power Platform, and Microsoft Copilot technologies. You will work with globally distributed teams to deliver business-critical solutions for enterprise customers while helping organizations accelerate AI adoption and digital transformation.
Responsibilities
- Lead business analysis and requirements discovery activities
- Facilitate executive workshops and requirements gathering sessions
- Own functional solution design across Dynamics 365 CE and Power Platform
- Identify opportunities for AI-enabled business transformation
- Design functional aspects of Copilot Studio solutions
- Support client advisory, roadmap definition, and change management
- Mentor consultants and contribute to delivery excellence
- Collaborate with architects and engineers throughout implementation
Requirements
- 5+ years of Dynamics 365 CE consulting experience
- Expertise in CRM configuration and business process design
- Knowledge of Power Apps, Power Automate, and Copilot Studio
- Requirements engineering and workshop facilitation skills
- Business transformation and stakeholder management expertise
- Understanding of solution delivery methodologies
- Advanced English
- Understanding of Generative AI and Large Language Models (LLMs)
- Experience with Microsoft Copilot Studio
- Ability to identify AI-enabled business opportunities
- Familiarity with prompt engineering concepts
- Understanding of Responsible AI principles
- Experience with AI-powered productivity or development tools
- Experience designing, configuring, or developing AI agents is a plus
Nice to have
- Power BI experience
- Dynamics 365 ERP familiarity
- Industry experience in healthcare, insurance, financial services, or manufacturing
Benefits
We connect like-minded people
- Delivering innovative solutions to industry leaders, making a global impact
- Enjoyable working environment, whether it is the vibrant office or the comfort of your own home
- Opportunity to work abroad for up to two months per year
- Relocation opportunities within our offices in 55+ countries
- Corporate and social events
We invest in your growth
- Leadership development, career advising, soft skills and well-being programs
- Certifications, including GCP, Azure and AWS
- Unlimited access to EPAM's internal learning database
- Free English classes with certified teachers
We cover it all
- Participation in the Employee Stock Purchase Plan
- Monetary bonuses for engaging in the referral program
- Comprehensive medical & family care package
- Five trust days per year (sick leave without a medical certificate)
- Benefits package (sports activities, a variety of stores and services)
We connect like-minded people
- Delivering innovative solutions to industry leaders, making a global impact
- Enjoyable working environment, whether it is the vibrant office or the comfort of your home
- Opportunity to work abroad for up to two months per year
- Relocation opportunities within our offices in 55+ countries
- Corporate and social events
We invest in your growth
- Leadership development, career advising, soft skills and well-being programs
- Certifications, including GCP, Azure and AWS
- Unlimited access to EPAM's internal learning database
- Free English classes with certified teachers
We cover it all
- Participation in the Employee Stock Purchase Plan
- Monetary bonuses for engaging in the referral program
- Comprehensive medical & family care package
- Four trust days per year for personal needs
- Discounts for fitness clubs
- Benefits package (hotels, restaurants, stores and services)
We connect like-minded people:
- Delivering innovative solutions to industry leaders, making a global impact
- Enjoyable working environment, whether it is the vibrant office or the comfort of your own home
- Opportunity to work abroad for up to two months per year
- Relocation opportunities within our offices in 55+ countries
- Corporate and social events
We invest in your growth:
- Leadership development, career advising, soft skills and well-being programs
- Certifications, including GCP, Azure and AWS
- Unlimited access to EPAM's internal learning database
- Free English classes with certified teachers
- Discounts in local language schools, including online courses for the Kazakh language
We cover it all:
- Participation in the Employee Stock Purchase Plan
- Monetary bonuses for engaging in the referral program
- Medical & family care package
- Six trust days per year (sick leave without a medical certificate)
- Coverage of psychology sessions of your choice
- Benefits package (sports activities, a variety of stores and services)
- Housing support program: preferential mortgage access via Otbasy Bank partnership
We connect like-minded people:
- Delivering innovative solutions to industry leaders, making a global impact
- Enjoyable working environment, whether it is the vibrant office or the comfort of your own home
- Opportunity to work abroad for up to two months per year
- Relocation opportunities within our offices in 55+ countries
- Corporate and social events
We invest in your growth:
- Leadership development, career advising, soft skills and well-being programs
- Certifications, including GCP, Azure and AWS
- Unlimited access to EPAM's internal learning database
- Free English classes with certified teachers
Discounts in local language schools, including offline courses for the Uzbek language
We cover it all:
- Monetary bonuses for engaging in the referral program
- Medical & family care package
- Four trust days per year (sick leave without a medical certificate)
- Discounts for fitness clubs, dance schools and sports programs
- Benefits package (sports activities, a variety of stores and services)