Dynamics 365 CE Lead Functional Consultant with Copilot

EPAM's Microsoft Business Applications practice is growing, and the company is seeking professionals skilled in Dynamics 365 Customer Engagement (CE), Microsoft Power Platform, and Microsoft Copilot technologies. Successful candidates will collaborate with international teams to build essential business solutions for large-scale clients, supporting their AI adoption journey and digital transformation goals.

Responsibilities

• Direct business analysis and requirements discovery efforts
• Run executive workshops and lead requirements gathering sessions
• Take ownership of functional solution design spanning Dynamics 365 CE and Power Platform
• Spot opportunities where AI can drive business transformation
• Create functional designs for Copilot Studio solutions
• Provide client advisory services, define roadmaps, and support change management
• Guide and mentor consultants while promoting delivery excellence
• Work alongside architects and engineers during implementation phases

Requirements

• 5+ years working as a Dynamics 365 CE consultant
• Strong background in CRM configuration and designing business processes
• Familiarity with Power Apps, Power Automate, and Copilot Studio
• Proficiency in requirements engineering and facilitating workshops
• Skilled in managing business transformation and stakeholder relationships
• Familiarity with solution delivery methodologies
• Advanced English proficiency
• Solid grasp of Generative AI and Large Language Models (LLMs)
• Hands-on experience with Microsoft Copilot Studio
• Capability to spot business opportunities enabled by AI
• Working knowledge of prompt engineering concepts
• Awareness of Responsible AI principles
• Background using AI-powered tools for productivity or development
• A plus: experience building, configuring, or developing AI agents

Nice to have

• Background in Power BI
• Familiarity with Dynamics 365 ERP
• Industry knowledge in healthcare, insurance, financial services, or manufacturing sectors

Benefits

We believe that the greatest strength of the company is its people. EPAM is fully committed to help its employees to reach their full potential and achieve their professional goals through continues learning. With this in mind, we would like to introduce to you few of the many opportunities and services which we believe will help you expand your current knowledge:
• Career development opportunities with a transparent career path
• Wide range of professional trainings, workshops, and mentoring programs plus unlimited access to LinkedIn Learning
• Learning resources and financial support for completing certification programs
• Christmas and Vacation bonus
• Corporate Health Insurance (basic and supplementary)
• Free yearly medical check-ups
• 25 days of vacation