DYNAMICS 365 CRM APPLICATIONS SPECIALIST | Fixed Dayshift and Weekends Off
WHEN WAS THE LAST TIME YOU HAD FUN AT WORK?
If you're a talented individual who loves challenges, growth, and continuous learning, be part of our growing team as a Dynamics 365 CRM Applications Specialist now!
What's in it for me?
Be part of a Young, Motivated, and Agile company
Grow! Learn! Guide! While having FUN!
Fixed Day Shift, Day 1 HMO coverage, 2-week Christmas break
What does this role entail?
The overall objective of this role is to provide Tier 1 support to 1 to 2 Financial Planning practices with the management of their Microsoft Dynamics CRM. The selected candidate will be tasked with implementing customizations and solutions that fit their business needs.
What are the proficiencies expected of me?
At least 2 years of experience in Microsoft Dynamics CRM, Microsoft Excel
At least 2 years of experience in Power Automate, Power BI, Power Platform, and Microsoft Dataverse
Experience in design and development of complex Power Apps
Relevant Microsoft certifications (e.g. Microsoft Certified: Dynamics 365 Fundamentals) is a plus
Business/data analyst experience is a plus
Exposure to Australian financial services is a plus
Strong organization and project management skills
Excellent problem-solving and analytical skills
Refined communication skills
Degree qualified
What are the things expected of me?
To work directly with 1 to 2 Fin365 Financial Planning practices to understand customization requirements.
To develop, test and deploy Dynamics CRM enhancements
To develop, test and deploy power platform based solutions using Power Apps, Power automate, Power BI and a combination of Microsoft 365 suite of tools.
Troubleshooting and debugging issues as they arise.
To feed Tier 2 & 3 support requests into customer support/engineering team
Support Practice team members with the day-to-day training needs and Tier 1 support requests
Monitor status of automated data feeds
Regular importing and/or bulk updating of manually fed data
Work with customer account owner on production and delivery of business success reporting
Educate customers on best practices for data security and redundancy
How else can I contribute?
Customer support with broad range of Office 365 applications
Liaise with Practice’s IT provider and provide high customer satisfaction with broad IT usage
Be proactive within the organisation and look for opportunities to increase efficiency across the business through Game of Inches
Follow and complete required Workflow management systems and completion of tasks within specified time frames
If you're a talented individual who loves challenges, BE PART OF OUR GROWING TEAM and APPLY NOW!
If what we're describing sounds a lot like you, hit the apply button and talk to us now!
For more information about our company, visit our website: http://qwrk.com.au