Dynamics 365 CRM & ERP + Jira IT Technical Project Manager (Azure DevOps)
Summary
Leads IT projects for Dynamics 365 CRM/ERP and Jira-based ITSM, managing Agile/Scrum workflows in Azure DevOps to deliver enterprise tech solutions and coordinate cross-functional teams.
Role Overview
The organization is seeking an experienced IT Project Manager to lead and deliver projects involving Microsoft Dynamics 365 (CRM & ERP), Jira-based ITSM, and Azure DevOps. The role focuses on managing end-to-end project execution, coordinating cross-functional teams, and ensuring successful delivery of enterprise technology solutions.
Key Responsibilities
Lead and manage Dynamics 365 CRM and ERP implementations
Oversee IT projects using Agile/Scrum methodologies
Utilize Azure DevOps for planning, tracking, and delivery
Administer and manage Jira / ITSM environments
Coordinate with stakeholders, business users, and technical teams
Drive project timelines, scope, and resource allocation
Monitor project performance and ensure quality deliverables
Facilitate communication across distributed teams
Support continuous improvement and process optimization
Required Skills & Experience
Strong experience with Microsoft Dynamics 365 (CRM & ERP)
Solid background in IT Project Management / Program Delivery
Hands-on experience with Jira (administration or ITSM workflows)
Proficiency with Azure DevOps (boards, pipelines, tracking)
Knowledge of Agile, Scrum, or hybrid delivery models
Ability to manage cross-functional and remote teams
Excellent communication and stakeholder management skills
Employment Type