Dynamics 365 F&O Administrator (ERP)

Salary: ₱90,000 – ₱95,000 per month

About the role

The Dynamics 365 Finance & Operations (F&O) System Administrator will be responsible for the ongoing support, maintenance, and optimization of the Microsoft Dynamics 365 ERP, with a primary focus on the Finance & Operations and Project modules. This role serves as a support for the Accounting and Finance department.

Key responsibilities

• Maintain user access, system configurations, and integrations

• Troubleshoot and resolve system issues within an established SLA

• Gather and analyze business requirements to recommend effective solutions

• Document system configurations, changes, and processes

• Support configuration, maintenance, data migration, and training in a multi-entity environment

• Provide responsive field support and resolve escalated support requests

• Administer and maintain user permissions and security roles

• Manage, test, and document system configurations and workflows

• Oversee and maintain integrations with key operational systems

• Monitor system performance and identify opportunities for optimization

About you

• Bachelor's degree in Information Technology, Computer Science or equivalent work experience and/or education

• Minimum 2 years of experience as System Administrator for Microsoft Dynamics 365 Finance & Operations

• Dynamics 365 Finance Functional Consultant Associate certification or equivalent a plus

• Familiarity with security roles in Microsoft Dynamics

• Basic proficiency with Financial Reporter a plus

• Demonstrated excellence in written and verbal communication

• Proven ability to deliver exceptional customer service and support

• Strong analytical and problem-solving skills with keen attention to detail and commitment to meeting deadlines

• Highly capable of working independently as well as collaboratively within a team environment

• Adaptable and flexible in dynamic, fast-paced settings