Dynamics 365 & Intelligent Automation Manager

---base: /meta-keywords:meta-viewport: width=device-width, initial-scale=1.0--- Dynamics 365 \& Intelligent Automation Manager==============================================**Responsibilities**--------------------### **MS Dynamics (Finance \& HR) – Administration \& Development:*** Administer, configure, and customize the Finance and HR modules within Dynamics 365* Gather business process requirements from internal stakeholders; produce functional and technical concepts* Continuously optimize existing solutions in collaboration with business units and external providers* Own integrations with adjacent systems### **AI / Automation \& Process Improvement:*** Identify opportunities for artificial intelligence (AI) and machine learning (ML) to drive process improvements, including predictive analytics, automation, and intelligent reporting* Develop AI\-driven solutions: design and implement AI\-powered enhancements to existing systems and workflows, focusing on efficiency gains, automated report generation, anomaly detection, and forecasting* Intelligent automation: collaborate on the development, integration, and deployment of intelligent automation tools and modules—both internal and vendor\-supplied—to unlock data insights and streamline processes* Continuously look for ways to simplify, automate, and improve business processes through emerging technologies and innovations### **Power BI Reporting \& Data Analysis (Transition Tool):*** Design, develop, and maintain Power BI dashboards and reports for Finance, HR, and other business areas, serving as a bridge toward a fully AI\-driven reporting infrastructure* Perform data modeling, DAX scripting, and optimize data sources for performance to ensure reliable reporting in the short term* Ensure data accuracy, relevance, and usability of reports, while work is underway on implementing AI\-based solutions### **Project Management \& External Vendor Coordination:*** Setup and own end\-to\-end AI\-driven reporting projects planning, requirements management, execution, quality assurance* Manage and coordinate external implementation partners* Own Dynamics and Power BI projects end to end: planning, requirements management, execution, quality assurance* Accountable for on\-time delivery, budget tracking, and stakeholder communication* Drive change and risk management across active projects### **Advisory, Stakeholder Support \& 2nd/3rd\-Level Support:*** Advise and support internal stakeholders on Dynamics and Power BI questions* Run internal training sessions for power users and end users* Diagnose and resolve complex technical and functional issues in Finance/HR contexts* Document incidents and drive continuous improvement of support processes* Maintain ongoing documentation of project progress and outcomes### **Cloud Backup Support:*** Support the Cloud team with general cloud\-related administration, configuration, and operational tasks* Collaborate with internal IT teams and external service providers to troubleshoot and resolve infrastructure and end\-user issues* Support the continuous improvement, reliability, and security of cloud and local IT services**Requirements**----------------* 3\-5 years of hands\-on experience with MS Dynamics 365 Finance \& HR and Power BI, including demonstrated project leadership (planning, requirements management, change control, risk assessment, schedule and budget ownership)* Solid expertise in configuration, customization, and integration of Dynamics 365* Practical experience identifying and implementing opportunities for AI/ML, intelligent automation, and process improvement* Understanding of AI/ML concepts and their practical application to business processes, reporting, analytics, and automation* Experience developing, integrating, or implementing AI\-driven solutions, automation tools, or data\-driven workflows* Ability to assess and leverage both internally developed and vendor\-provided AI and automation solutions* Proven Power BI skills: report development, data modelling, DAX, performance optimization* Experience independently handling 2nd/3rd\-level support and complex troubleshooting* Experience with cloud technologies and general IT operations* Bachelor's degree or higher in Information Systems, Computer Science, Business Administration (IT focus), or equivalent qualification* Excellent written and spoken ; fluent English**Personal profile**--------------------* Highly structured, analytical, and solution\-oriented mindset* Strong communication skills, both with internal stakeholders and external service providers* Independent, quality\-conscious, and service\-oriented way of working* Team player with initiative and accountability* Open, personable presence with genuine enjoyment of working across diverse stakeholders* Flexibility and curiosity to get up to speed on new technical topics* Strong interest in emerging technologies, AI, automation, and continuous process improvement* Fairway Family Office AG Giesshübelstrasse 40 8045 Zürich*jidc20876fjm jit0940jm jiy26jm