Dynatrace Implementation Consultant

Role Summary

We are seeking an experienced Dynatrace Implementation Consultant to deploy, configure, and optimize Dynatrace observability solutions within a banking environment. The role involves working with infrastructure, application, and operations teams to enhance application performance monitoring, observability, and operational resilience across critical banking systems.

Key Responsibilities

• Design, implement, and administer Dynatrace (SaaS/Managed) environments.
• Deploy and manage Dynatrace OneAgent and ActiveGate across on-premises, virtual, and cloud platforms.
• Configure monitoring for applications, APIs, databases, middleware, and infrastructure.
• Develop dashboards, alerts, reports, management zones, SLOs, and service monitoring.
• Implement RUM, Synthetic Monitoring, DEM, Smartscape, Service Flow, and Davis AI capabilities.
• Monitor critical banking applications and establish end-to-end transaction tracing.
• Integrate Dynatrace with enterprise tools such as ServiceNow, Splunk, and Active Directory.
• Conduct performance analysis, root cause investigations, and optimization recommendations.
• Ensure compliance with banking security, audit, and regulatory requirements.
• Provide documentation, knowledge transfer, and operational handover support.

Required Skills & Experience

• 8+ years of experience in APM, observability, or monitoring solutions.
• 5+ years of hands-on Dynatrace implementation and administration experience.
• Strong knowledge of Dynatrace OneAgent, ActiveGate, Davis AI, Smartscape, RUM, Synthetic Monitoring, Service Flow, and API integrations.
• Experience with Windows, Linux, VMware, IIS, Apache, Nginx, Java/.NET applications, and databases (Oracle, SQL Server, PostgreSQL).
• Experience integrating Dynatrace with ITSM and monitoring platforms.

Banking & Cloud Experience

• Experience in Banking or Financial Services.
• Understanding of banking applications, operational resilience, and regulatory requirements.
• Experience monitoring Azure, AWS, or GCP environments.
• Knowledge of Kubernetes, OpenShift, Docker, and microservices architectures.

Qualifications

• Bachelor's degree in IT, Computer Science, Engineering, or a related field.
• Dynatrace Associate/Professional certification preferred.
• ITIL Foundation certification is an advantage.

Preferred Experience

• Large-scale observability transformation programs in banking.
• Production support, incident management, and SRE practices.

Experience Required: 8–10 years of overall IT experience, including at least 5 years of hands-on Dynatrace implementation in banking or financial services environments.