e-Commerce Accounts Receivable & Collections
Description
Job Description
We are seeking a detail-oriented eCommerce Accounts Receivable Associate to join our growing Finance team. In this role, you will support the financial operations behind some of the industry's leading ecommerce businesses, partnering with customers, marketplace platforms, and internal teams to ensure accurate payment processing and account reconciliation. This position offers exposure to ecommerce accounting, marketplace reconciliation, customer relationship management, and cross-functional collaboration, providing an excellent opportunity for professional growth within a dynamic and fast-paced organization. This role is ideal for someone who enjoys solving problems, building relationships, and working in a fast-paced environment where attention to detail and customer service are highly valued.
Why Join KSI?
Benefits
- Competitive pay: $24-$27/hour
- Comprehensive medical, dental, and vision benefits
- 401(k) with company match
- Paid time off and company holidays
- Career growth opportunities within a growing national organization
- Exposure to ecommerce and marketplace accounting
- Collaborative team environment
- Employer-paid life insurance up to $50,000
- Supplemental insurance options.
- $500 employer HSA contribution for those employees enrolled in an HSA-eligible plan.
- $500 employee referral bonus
- Employee discounts through our healthcare and payroll partners.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The following is a list of tasks you can expect to perform on a daily basis:
- Handle daily cash receipts and incoming checks of bank deposits for ecommerce customers using term accounts
- Review invoices and related accounting documents to ensure accuracy and data integrity
- Manage accounts receivable email and answer customer inquiries in regards to invoices, credits, debits, etc.
- Communicate effectively with customers and vendors via phone/email and build relationships that provide an amazing customer experience.
- Follow up on outstanding accounts and ensure customer payments are applied and deposited in a timely manner; research and investigate any shortages and create credit memos accordingly
- Maintain updated customer contact and account data in the CRM
- Prepare reports and file records accurately
- Perform other related duties as required and assigned
- Assist with month end reconciliation of ecommerce marketplace accounts and outstanding balances
- Reconcile financial activity from ecommerce marketplaces.
- Match ecommerce marketplace transactions and deposits, monitoring fees, deductions, adjustments.
QUALIFICATIONS:
We’re looking for qualified candidates who have the following minimum requirements:
- Associate degree in Accounting, Finance, Business, or equivalent work experience preferred
- At least 2 years of experience in an accounting clerk role
- Strong attention to detail and the ability to provide accurate, thorough, and consistent information when accomplishing a task such as; ability to check documents and invoices to ensure accuracy.
- Exceptional communication skills, both verbal and written, and the ability to clearly and concisely communicate effectively with others.
- Excellent critical thinking skills and the ability to effectively solve problems, think for themselves and create practical solutions to complex analytical and organizational challenges with little oversight; ability to solve practical problems utilizing generally accepted accounting principles (GAAP)
- Strong numerical aptitude and the ability to analyze financial transactions accurately and efficiently.
- Strong technical skills and proficiency in Microsoft Office (Word, Excel, Powerpoint); experience using ERP systems such as Microsoft Navision
- World-class teamwork skills and the ability to collaborate with a diverse group of people to achieve daily tasks and KSI’s organizational goals.
KSI Collision Parts is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of any characteristic protected by applicable federal, state, or local law.
Monday-Friday, 8:00am - 5:00pm