E-commerce admin assistant
Job Summary
You will manage inventory and stock counts, handle returns and refunds from the online platform, assist walk-in customers, pack parcels during peak seasons, update stock quantities on the platform, and support ad-hoc duties as assigned.
Responsibilities
- Manage inventory by conducting regular stock counts and performing quality checks to ensure accuracy and product standards
- Process return and refund cases efficiently from the online platform to maintain customer satisfaction
- Assist walk-in customers by addressing their needs and providing timely support
- Pack parcels accurately during peak seasons or as needed to ensure timely delivery
- Stock in products and update quantities promptly on the online platform to maintain accurate inventory records
- Support various ad-hoc duties as assigned to contribute to smooth daily operations
Other Information
- Working hours: 9am to 6pm
- Work schedule: 5 days a week with alternate Saturdays
- Work location: Tannery Road (near Potong Pasir MRT and Geylang Bahru MRT)